Before upgrading your PlateSpin Protect software to version 10.3:
(Conditional) If you have a pre-10.2 version of PlateSpin Protect, remove workloads that are under image protection (support for workload image protection was discontinued in the previous release, version 10.2). If the installation program detects such workloads, it disallows the upgrade. If you require the image protection functionality, continue using it in version 10 or 10.1, which continue to be supported, and consider the following options for 10.3:
Keep your image protection contracts in your current installation and do not upgrade to version 10.3. Move any VM container-based protection contracts from your current installation to a new 10.3 installation. To do this, export the data from your current version of the product, install version 10.3 on another host, then import the data into version 10.3. For help with the Import/Export utility, see KB Article 7970601.
- OR -
Move your image protection contracts to a different instance of PlateSpin Protect 10.0 or 10.1 (by exporting the data from your current installation and importing it into 10.0 or 10.1). Then, on the current host, remove workloads that are under image protection before upgrading to version 10.3.
(Conditional) If any of your containers are VMware ESX/ESXi 3.5 or 4.0, upgrade them to version 4.1, 5.0, or 5.1 (support for versions 3.5 and 4.0 was discontinued in version 10.2).
Pause your replication schedules.
Make a record of any customized .config parameters controlling the server’s default behavior.
Back up your database files.
Use this procedure to manually back up your database files, which you can use if you need to roll back.
On your server host, stop MS SQL services:
On the services.msc, then click .menu, click , type
In the Services window, right-click the SQL Server items, then select.
Copy all *.mdf and *.ldf files to a location outside the product installation directory. The default location of these files is:
\Program Files\PlateSpin Protect Server\Database
Restart MS SQL services that you stopped in Step 1.