19.7 Replication Cannot Complete If an Anti-Virus Update Is Pending a Restart on the Source

Issue: Automatic updates for anti-virus software on Windows source workloads sometimes have pending system changes that require a restart. While the required restart is pending, any replication seems to get stuck and cannot complete.

Workaround: To prevent this potential replication conflict, ensure that you restart the source Windows workload after an anti-virus automatic update occurs that requires a restart. Perform the restart before the next replication begins.

To gracefully resolve this conflict for an in-progress replication:

  1. Abort the replication by using the Web Interface.

  2. Reboot the source Windows workload.

  3. In the Web Interface, initiate the replication again.

    The replication should complete successfully.