4.6 Generating a Licensing Report for Technical Support

If you have licensing issues, Technical Support might request you to generate a Licensing Report. This diagnostic report contains encoded product information about the licenses you have activated for your PlateSpin Server.

  1. In the Web Interface, select Settings > Licenses.

  2. Below the list of licenses, click View Licensing Report.

    The LicenseReport.txt file opens in a new browser tab or window, depending on your browser settings.

  3. Save the LicenseReport.txt file as LicenseReport.psl on your local computer.