" /> PlateSpin Forge 11.3 Resolved Issues

PlateSpin Forge 11.3 Resolved Issues

April 2018

PlateSpin Forge 11.3 resolves several software defects for PlateSpin Forge 11.2 that were previous known issues or were reported by customers and partners.

1.0 Resolved Known Issues

This section describes previous known issues that were resolved in this release. See also Resolved Issues List.

1.1 Windows Dynamic Disks: Npart Error Code 28 msg=Device <Name> Does Not Have Enough Free Space (No Space Left on Device)

Issue: A source Windows workload has a Simple Dynamic Volume or a Spanned Dynamic Volume. The member partitions for the Windows Dynamic Disk are initialized as MBR, but the total volume size exceeds 2 TB. A disk error occurs when the volume is created on the target workload as Simple Basic Volume disk with MBR partitioning. (Bug 1046179)

Fix: For a Simple Dynamic Volume or a Spanned Dynamic Volume where member partitions are initialized as MBR, if the total size of the partitions exceeds the MBR partition size limit of 2 TB, the target Simple Basic Volume disk will be initialized as GPT.

1.2 At Least One Swap Partition Must Be Recreated

Issue: For a Linux workload, a standard swap file or LVM swap file is not recognized after discovery as a swap file because of a pvscan error when the swap space is hosted in a SAN. Discovery and failover might be affected. (Bugs 967241 and 1025310)

Fix: Swap devices hosted in a SAN are recognized by discovery and failover.

1.3 The Configuration Takes Longer Than Expected While Changing the IP Address of the Forge Management VM in the FACC

Issue: While using the Forge Appliance Configuration Console (FACC) to change the IP address of the Forge Management VM as a step in physically relocating the appliance, the configuration process takes longer than expected and times out. (Bug 1043438)

Fix: The configuration can time out if you are using a multiple-container license on the Forge Appliance instead of an expected single-container license. Ensure that you have the Forge VM correctly licensed with a single container license, then try again. See Physically Relocating the Appliance in the PlateSpin Forge User Guide.

1.4 After You Upgrade to Version 11.2, Windows Cluster Workload Replication Fails If the DNS Resolution Fails for the Cluster and Its Nodes

Issue: Because of changes in the Windows cluster support in version 11.2, PlateSpin Forge requires full DNS resolution for forward lookup and reverse lookup of the IP addresses for the cluster and its nodes. (Bug 947072)

Fix: Ensure that the PlateSpin Forge Server can resolve DNS forward lookup and reverse lookup for the IP addresses of the cluster and its cluster nodes. You can update the DNS server or update the local hosts file (%systemroot%\system32\drivers\etc\hosts) on the Forge VM.

1.5 Settings for SMTP, Email Notification, and Replication Reports Are Not Retained during an Upgrade

Issue: Previously, the email notifications and reports were not available after you upgraded to 11.2. Your settings for these features were reset during the upgrade. (Bug 947597)

Fix: PlateSpin honors your SMTP settings, email notification settings, and replication reports.

1.6 Default Cluster IP Address Name for Chinese Is Incorrect

Issue: Previously, the default Cluster IP Address names on the PlateSpin Configuration page did not match the default names in the Windows cluster in the Chinese Simplified and Chinese Traditional languages. The PlateSpin Server was unable discover the cluster workload, and the add workload action failed. (Bug 945124)

Fix: The default Cluster IP Address names now match the default names in the Windows cluster in the Chinese Simplified and Chinese Traditional languages.

1.7 PlateSpin Forge Management VM Should Not Appear in List of VMs Available for Prepare for Sync

Issue: The Forge Management VM was included in the list of VMs available for the Prepare for Sync action.(Bug 945847)

Fix: The Web Interface now filters out the PlateSpin Forge Management VM to prevent the user from inadvertently selecting it when adding a server-sync contract.

1.8 Protection of Windows Workload to VMware 5.5 or 6.0 Shows a Non-Critical Error for Installing VMware Tools

Issue: When protecting a Windows Server 2008 R2 workload to VMware 5.5 or 6.0, a non-critical error occurs for installing tools when Install VMware Tools is enabled. However, the VMware tools are properly installed. (Bug 992705)

Fix: The installation of VMware Tools on a Windows Server 2008 R2 workload completes without errors.

1.9 Controller Hangs at Source Reboot because of a Race Condition

Issue: When you use the Web Interface to discover workloads and targets, the discovery might fail with a warning message. (Bugs 978308, 975092, 946132)

Fix: To avoid discovery failures caused by timing issues, a default heartbeat startup delay of 15 seconds (15000 ms) is set on the OFX Controller. The setting is configurable by adding the HeartbeatStartupDelayInMS registry key on the source workload. This registry key is not configured by default. See Modifying the OFX Controller Heartbeat Startup Delay in the PlateSpin Forge User Guide.

1.10 Windows Server 2003 Source Server Hang Issue

Issue: Previously, Windows Sever 2003 workloads might hang during discovery. (Bug 951595)

Fix: Discovery no longer hangs for Windows Server 2003 workloads.

1.11 Validation Should Be Removed for Windows Conversion to ESXi 6 with GPT Partition Larger than 2.2 TB

Issue: An error occurred for workloads with GPT partitions larger than 2.2 TB for target workloads on VM containers using ESXi 6.0. (Bug 935511)

Fix: This release supports workloads with GPT partitions larger than 2.2 TB for target workloads on VM containers using supported versions of VMware ESXi and vCenter 5.5 and higher.

1.12 First Full Replication Fails on PrepOSToBoot

Issue: The first full replication for a RHEL 6.7 workload on a VMware 6.0 container fails because of an Out of Memory condition during replication. (Bugs 988814, 980995, 970315)

Fix: In the PlateSpin Configuration settings, the default value for the TakeControlMemorySizeInMB parameter has been increased from 512 MB to 768 MB. See Take Control Memory Size in the PlateSpin Forge 11.3 Release Notes.

1.13 Full Replication Breaks Differential Backup for SQL Server

Issue: After a full replication for a workload running Microsoft SQL Server 2012, the SQL Server’s differential backup fails until a full backup with Microsoft tools runs again. This issue might occur if Microsoft VSS Writer for SQL Server (SqlServerWriter) is running during the replication. (Bug 983567)

Fix: The issue with SqlServerWriter has been resolved. SQL server differential backups are not broken.

NOTE:As a best practice, ensure that no backups run during the narrow window when the Microsoft Volume Shadow Copy Service (VSS) snapshot is created for Windows workload replication. This practice applies for any software that uses VSS to create snapshots, including anti-virus, SQL backups, and so on.

1.14 Access to the Path /mnt/target/{id}/System Volume Information/{guid}{guid} Is Denied

Issue: Replication fails because of an unauthorized access exception. (Bug 965606)

Fix: Forge catches and handles the exception.

1.15 Controller Connection Cannot Be Established If the Source Workload Is a Gateway, Proxy, or Remote Access Server

Issue: At replication time, a controller connection could not be established with a source workload if it was a gateway, proxy, or remote access server. A restart of the Routing and Remote Access Windows Service was needed on the source workload to clear the IP interface and allow the replication process to connect. (Bug 966024 and 951535)

Fix: At replication time, the controller can connect to source workloads that act as a gateway, proxy, or remote access server without requiring a restart of the Routing and Remote Access Windows Service.

1.16 Replication Stuck at Copy Data with Source behind NAT

Issue: A source workload in a NAT environment was added using its NAT public IP address; however, the workload’s NICs were mapped only to private IP addresses. At replication time, its NAT public IP address was unknown to the source operating system. (Bug 970430 and 961985)

Fix: When a source workload is in a NAT environment, you can configure the target workload to use the source workload’s NAT public IP address as the first address to try in a NAT IP-pinning scenario when connecting to the source machine for replication.

1.17 After Patch Installation, New Workload Replications Fail at Reconfiguring a VM

Issue: An interim patch failed in some instances for workloads with GPT partitions larger than 2.2 TB for target workloads. (Bug 953696)

Fix: GPT partitions work as expected.

1.18 Prepare for Sync Incorrectly Modifies Sockets and Cores Settings on the Target VM

Issue: In some conditions, Prepare for Sync honored the total number of CPUs set for the target VM, but it incorrectly modified the settings for cores and sockets on the target VM. It set the cores per socket to 1, and the number of sockets to the total number of CPUs. (Bug 949765)

Fix: Prepare for Sync honors the cores and sockets settings on the target VM.

1.19 Subsequent Full Replication Fails for Disks with Extended Partitions

Issue: After you upgraded to version 11.2, subsequent full replications failed for file-based replications if the workload had extended partitions with logical drives. The first full replication after the upgrade and incremental replications were not affected. It did not occur for new contracts. (Bug 948855)

Fix: For file-based replications, subsequent full replications now work as expected for workloads that have extended partitions with logical drives.

1.20 Cluster Case Sensitivity: Replication Fails with a Validation Error If a Cluster Node Name Is in Mixed Case

Issue: Cluster node names were case sensitive and did not support mixed case names. (SR 10975270421)

Fix: This release allows cluster node names in mixed case. It treats all node names as case insensitive.

1.21 Failover Stalls with a Configuration Service Not Started Error

Issue: During a failover job, the target VM fails to boot. The failover process stalls at configuring the services with a Configuration Service Not Started error. (Bugs 994314, 991089, 991068, 988132, 987156, 986629, 984153, 982362)

Fix: Failover jobs perform as expected for most workloads. If you encounter the error, See Troubleshooting the Configuration Servicein the PlateSpin Forge User Guide.

1.22 Failover Hangs with VMware vCDROM Locked Message

Issue: For target Linux workloads on VMware containers, after the data copy completes and the configuration service begins, the cutover hangs because the vCDROM lock was not properly released. (Bugs 988839, 975853)

Fix: The vCDROM lock is properly released after installing VMware tools in Linux.

1.23 D Drive in the Test Failover Target VM Is Offline

Issue: For a Windows Server Cluster workload, it was possible for a hard drive to not come online correctly on Failover or Test Failover, and the drive had to be brought online manually. (Bug 956559)

Fix: The hard drives are brought online automatically after a failover or test failover.

1.24 Failback to Physical Fails When the Boot Mode for Source and Target Are Not the Same (UEFI or BIOS)

Issue: Previously, when you initiated the Save and Failback option for a source workload that uses UEFI boot mode, the failback failed if the physical target workload used the BIOS boot mode. This issue occurred because of the mismatch in boot modes for the source and target. (Bug 949579)

Fix: The failback validator allows the condition where the boot modes do not match on the source and target workloads.

1.25 DNS Settings Are Not Sticky at Failback on a Physical Target with Multiple NICs

Issue: Previously, for workloads with multiple NICs, the DNS settings were not automatically configured during the failback. (Bug 945090)

Fix: DNS settings are sticky for failback to physical targets with multiple NICs.

2.0 Resolved Issues List

This section lists all resolved issues organized by component. Multiple defects are listed if the fix resolve multiple related issues. For resolved issues marked with an asterisk (*), see the related topic in Resolved Known Issues.

Number

Component

Description

1043438*

Configuration

The Configuration Takes Longer Than Expected While Changing the IP Address of the Forge Management VM in the FACC

  • 1009594

Configuration

Reorganize the Configuration Page to Show LVM Logical Volumes after Volume Groups

  • 1001626

Configuration

Test Credentials Option Should Require Only a Single Click

  • 1000552

Configuration

Network Adapters Settings Need Descriptive Labels, Reorganization, and Tooltips

  • 1000529

Configuration

Networks Allowed for Replication Setting Needs a Tooltip

  • 995736

Configuration

MTU Setting Should Be Available Only in Replication Network Settings

  • 994535

Configuration

Warning Message Required for Converting the Disk Volume Size Exceeding 2 TB to GPT Partitions

  • 976324

Configuration

Configuration Should Allow GPT Data Disks Larger than 2 TB for VMs on Target VMware 5.5 and Later Containers

  • 969981

Configuration

For Linux Configuration, Move Converted Logical Volumes to Follow Volume Groups

  • 949871

Configuration

Protection Configuration for an Incremental Replication Contract or On Reprotect Needs to show the CPU Values, Including Cores and Cores Per Socket

  • 949319

Configuration

For Windows Server Cluster, Warn/Info If the User Protects without Satisfying the Prerequisites for Cluster Protection

  • Discovery

At Least One Swap Partition Must Be Recreated

1043622

Discovery

OEL 5.2 64-bit Source Workload Gets Discovered as Unsupported Workload

  • 1019864

Discovery

Discovery or Refresh of Linux Workload Fails with an Unexpected Error

  • 1017773

Discovery

Workload Discovery Fails If OS Reports RAM Size in Bytes Instead of MB

  • 1009647

Discovery

Linux Workload Discovery Reports Incorrect Amount of RAM

  • 1005530

Discovery

[NIC] Workload Discovery Fails for Linux VM with e1000e NICs on Some ESXi Versions

  • 999700
  • Discovery

[Windows Server 2003 R2] Workload Discovery Properties Are Not Displayed Properly

  • 997795

Discovery

vCenter Discovery Fails with Prevalidation Error: No datastores have been found on target container

  • 996158

Discovery

Target Discovery of Target VMware Container Fails with an Initializer Error

  • 992090

Discovery

Workload Discovery Fails If Windows Service Startup Mode Is Unknown

  • 968104
  • 968331

Discovery

Discovery Fails If a Disk Does Not Match a Defined PNP Device ID; Assume Local

  • 977157

Discovery

Re-Discovery of Target VMware Host Is Not Working as Expected

896590

Discovery

[HP ProLiant DL360e Gen8] Discovery Fails If OS or Partition Already Exists

Failback

Failback to Physical Fails When the Boot Mode for Source and Target Are Not the Same (UEFI or BIOS)

Failback

DNS Settings Are Not Sticky for Failback on a Physical Target with Multiple NICs

  • 989304

Failback

V2P Failback Fails at Preparing Target Machine to Boot OS

1062146

Failover

Failover VM Gets 169.xxx.xxx.xxx IP Address Instead of Static IP

  • 1009559

Failover

Linux UEFI Workload with Multiple Disks Boots into Error Mode after Failover

  • 994314*
  • 991089
  • 991068
  • 988132
  • 987156
  • 986629
  • 984153
  • 982362

Failover

Failover Stalls with a Configuration Service Not Started Error

See also Troubleshooting the Configuration Servicein the PlateSpin Forge User Guide.

  • 989752

Failover

Same Daemons Selected to Stop during Replication as well as Failover Seem to Not Be Triggered to Stop Until After Failover Is Complete

Failover

Failover Hangs with VMware vCDROM Locked Message in VIC; User Intervention Required

  • 958199

Failover

Target VM Booted Up in Recovery Mode

Failover

D Drive in the Test Failover Target VM Is Offline

  • 1004658

PlateSpin Server

Very Slow Speed on Server Due to ScheduledJobDebug Entry Growing Too Large

  • 1015010

PlateSpin Server

Value of VMXNET3 for preferredVMwareNicAdapter Does Not Work for Linux Workloads; Creates E1000 NICs

  • 1007072

PlateSpin Server

LRD ISO Build Number Is Not Correct When Booted

  • 999265

PlateSpin Server

Setting ForceMachineDiscoveryFileTransport to True in PlateSpin Configuration Does Not Take Effect in a Discovery Job

  • 995231

PlateSpin Server

[Install] Password Is Exposed in Plain Text in install.log File for Silent Install

  • 994543

PlateSpin Server

Warning Message When Creating the VMware Role: Privileges Are Missing in the Platespin Role Tool

  • 987117

PlateSpin Server

[Install] Installation Fails without Pre-Installing Microsoft .NET Framework 4.5.2 Developer Pack

  • 977947

PlateSpin Server

Unable to Log In to PlateSpin Server Localhost URL with Domain User Login

  • 977170

PlateSpin Server

Windows Server 2012 Drivers Added to the PlateSpin Database Show Up as OS Type Windows 8x64

PlateSpin Server

[Upgrade] Settings for SMTP, Email Notification, and Replication Reports Are Not Retained during an Upgrade

PlateSpin Server

Default Cluster IP Address Name for Chinese Is Incorrect in PlateSpin Configuration tool

  • 838050

PlateSpin Server

[Install] Install SQL Server Express Button Should Be Disabled If SQL Server 2014 Is Already Installed on the Host

1046179*

Replication

Windows Dynamic Disks: Npart Error Code 28 msg=Device <Name> Does Not Have Enough Free Space (No Space Left on Device)

1077280

Replication

Failover VM Was Not Created in Selected VMware Resource Pool

1043372

Replication

Maximum VMware Virtual Hardware Version Increased from 11 to 13 in support of VMware 6.5

1038965

Replication

If Multiple Pre-Compiled blkwatch Drivers Match the Same Kernel Version, Match to the Proper OS

1001507

Replication

Replications of Large NSS Pools Are Slow or Time Out and NSS Pools Do Not Skip Free Blocks during Replication

Replication

Cluster Case Sensitivity: Replication Fails with a Validation Error If a Cluster Node Name Is in Mixed Case

  • 1026601

Replication

Invalid Disk Configuration after P2V File-Based Replication

  • 1020045

Replication

Create Partition Fails If the Expected Target ESXi Server Is Not Available

  • 1010284

Replication

Windows Protection Fails in Creating and Partitioning Volumes with Error: Argument Cannot Be Null

  • 1007461
  • 1008115

Replication

Create LVM Physical Volume Fails on VMware 5.1 Containers; Use Old pvscan Command

  • 1004228

Replication

X2P Protection Fails for Source Workload When Mapping More Than 3 Partitions to a Single Disk

  • 1003636

Replication

[Windows Server 2008 R2] Replication Fails Using Block-Based Transfer with Encryption If Expected Volumes Are Not Available

  • 1001287

Replication

[OES11 SP2] NSS Creation Fails If Target Device Does Not Have Enough Free Space as MBR Disk

  • 997711
  • 1002854
  • 997653

Replication

Incremental Replication Fails for Linux If Disks Are Reordered

  • 997353

Replication

Disk Volumes Greater than 2.2 TB Must Be Converted to GPT on the Target

  • 995667

Replication

Subsequent Incremental Replications Get Stuck in Reverting Virtual Machine to Snapshot with Error: Unable to connect to VMware Virtual Infrastructure Web Services

  • 989650

Replication

[Windows Server 2012 R2 Cluster Node] Full Replication of Workload Fails during Preparing OS to Boot with a NullReferenceException Error If TakeControlMemorySizeinMB Is Insufficient

Replication

First Full Replication Fails on PrepOSToBoot

Replication

Full Replication Breaks Differential Backup for SQL Server

  • 975033

Replication

Linux UEFI Workload Replication Fails to Target VMware Containers

Replication

Replication Stuck at Copy Data with Source behind NAT

969647

Replication

Linux Workload Replication with Encryption Fails at Copy Files Step

  • 968929
  • Replication

[Windows Server 2012 R2] First Full Replication Fails at Preparing Target Machine to Boot OS If the Windows Boot Manager GUID Has Been Altered from the Default Value

Replication

Controller Connection Cannot Be Established If the Source Workload Is a Gateway, Proxy, or Remote Access Server

Replication

Access to the Path /mnt/target/{id}/System Volume Information/{guid1}{guid2} Is Denied

  • 963926
  • 988471

Replication

Replication Fails at the Send and Receive If the Expected Bootloader or Disks Are Unavailable

Replication

After Patch Installation, New Workload Replications Fail at Reconfiguring a VM with Error: Required property cannot be found. Property value: TakeControlSockets

Replication

Prepare for Sync Incorrectly Modifies Sockets and Cores Settings on the Target VM

Replication

Subsequent Full Replication Fails for Disks with Extended Partitions

Replication

After You Upgrade to Version 11.2, Windows Cluster Workload Replication Fails If the DNS Resolution Fails for the Cluster and Its Nodes

  • 940380

Replication

Incremental Replication Failed with a Compression-Decompression Error Caused by a Corrupt Catalog (Modified Blocks) File

  • 1017241
  • 1017266

Web Interface

Diagnostics Report Fails to Generate HTML Output

  • 1017186

Web Interface

Unable to Do Server-Sync Operation for Cluster Workload Due to Validation Error in Network Configuration Section

  • 1016689

Web Interface

Replication and Next States Fail If the Target Datastore Free Space becomes Less than the Source Workload Disk Size

  • 1012870

Web Interface

Unable to Configure Cluster Workload because of a Configuration Page Validation Error

  • 1004065

Web Interface

(Chinese Traditional Locale) Wrapping Issue for the WINS Server Label on the TCP/IP WINS Server Dialog

  • 1003005

Web Interface

(Non-English Locale) Untranslated Text Displays on the Web Interface Configuration Page for Linux Workloads

  • 1001844

Web Interface

Warning Message Is Needed When Prerequisites (PowerShell 2.0) Are Not Installed on the Cluster Nodes

  • 995724

Web Interface

Previously Thrown Error or Exception for Target Should Not Display after New Target Selection

  • 992280

Web Interface

[Notification] For SMTP Alerts, Receive Progress Notifications Interval Time Menu Is Not Displayed Properly

  • 980595

Web Interface

Confirmation for Deleting a License Needs to Show the Module and Activation Code

  • 980588

Web Interface

Settings > Licenses: List Needs to be Sorted on Activation Codes

  • 980023

Web Interface

Dashboard: Underprotected Link Goes to Not Configured Workload List Instead of Underprotected Workload List

  • 973920

Web Interface

Prepare for Incremental Replication Page Should Display the Source Workload Name to Help in Choosing the Target VM

  • 972438

Web Interface

[Notification] SMTP Email Notification Should Not Display the Average Transfer Speed Statistic

  • 971847

Web Interface

Credentials Test Fails for Add Workload If the User Name Has Extra Spaces before or after the Name

  • 970701

Web Interface

Error Message Is Displayed Multiple Times When You Click Configure Multiple Times without Specifying a Target; Configure Should Be Disabled Until Target Is Specified

  • 970763

Web Interface

Abort Action Should Require Confirmation

  • 968811

Web Interface

Warning Should Be Displayed If the Target Workload Fails to Join the Domain

Web Interface

PlateSpin Forge Management VM Should Not Appear in List of VMs Available for Prepare for Sync

  • 942304

Web Interface

Direct Incremental Replication Status Message Is Running First Replication Instead of Running Incremental

  • 935518

Web Interface

Need Test Credentials Option for Add Target

  • 1026728
  • 1025719

Workload

X2P Raw Disk Volumes Cause Disk Configuration Error when Source Disk Sizes Don't Match Target

  • 1020058

Workloads

Problems with DHCP on Take Control Network Settings

  • 1019228
  • 990860
  • 977426
  • 969456
  • 969376

Workloads

Target Linux VM Setup Fails at Configuring Operating System If the Expected Output Floppy Is Not Mounted

  • 1018475

Workloads

Target Linux VM Setup Fails at Preparing OS to Boot If the Calculated Buffer Area Is Insufficient for BCD Objects

  • 1017302

Workloads

Target Linux VM Setup Fails If Partitions Are Configured Improperly; Requires GPT or MBR with an Extended Partition

  • 1009597

Workloads

Unable to Copy Linux Workload; Losing Contact with Source Workload at Source Take Control

Workloads

Protection of Windows Workload to VMware 5.5 or 6.0 Shows a Non-Critical Error for Installing VMware Tools

  • 989887

Workloads

Force Install VM Tools Configuration Value Set to True Copies Packages to the Target VM but Does Not Install Them

  • 989455
  • 992937

Workloads

Failback for Linux Workload Fails with Errors for LVM Partitioning Operations

  • 986571

Workloads

Creation of VSS Snapshot Failed During Target VM Setup

  • 982571

Workloads

[Windows Server 2012 R2] Protection Gets Stuck at Configure Target Machine with Recoverable Error

Workloads

Controller Hangs at Source Reboot because of a Race Condition

974709

Workloads

Target Linux VM Setup Gives a Recoverable Error at Configuring Operating System

974066

Workloads

[Windows Server 2012 Exchange Server] Configuring Target VM Takes More than 7 Hours

Workloads

Source Server Hang Issue

Workloads

Validation Should Be Removed for Windows Replication to ESXi 6 with GPT Partition Larger than 2.2 TB

3.0 Contacting Micro Focus

Our goal is to provide documentation that meets your needs. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation. You can also email Documentation-Feedback@microfocus.com.

For specific product issues, contact Micro Focus Support at https://www.microfocus.com/support-and-services/.

Additional technical information or advice is available from several sources: