After defining Service Level Agreements and their objectives, it is critical to proactively monitor and manage them. Operations Center can monitor the following in real time:
Breach warning and alarms for objectives and SLAs
Metric alarms for objectives and SLAs
Outages
Status and state of the elements, objectives, and SLAs
Various tools can be used to monitor SLAs:
Operations Center console (for more information, see the Operations Center User Guide)
Operations Center dashboard (for more information, see the Operations Center Dashboard Guide)
For breach warnings and alarms, you can also set up automated actions to alert you or perform a specified action.