By default, the Dashboard uses the Operations Center Section 2.2.1, Verifying Your Operations Center Server’s Default Accounts and Configuration Settings.user account to establish a persistent connection to receive user account information and data from the Operations Center server. You can configure the Dashboard to use a different account for the persistent connection. For more information about this account, see
IMPORTANT:While you can deactivate the default admin account in the Dashboard, do not delete it. If you deactivate the account, it cannot be used to log in to the Dashboard.
To change the persistent user account for the Dashboard:
In the Operations Center server console, create the new user account to use for the Dashboard persistent connection with the following properties and permissions:
Is a member of the admins group
Has both console and Web access
For more information, see the Operations Center Security Management Guide.
Log in to the Dashboard using the default admin account.
To assign the Administrator role to the new admin account:
From the Control Panel, under, select .
Clicknext to , and then select .
On thetab, click the tab.
Select the new persistent user account.
If the user is not available, synchronization has probably not occurred yet. Either wait for the users to be synchronized or log in as the new user to force the account to be synchronized.
For more information, see Section 4.1.1, Understanding User and Group Synchronization.
To deactivate the default admin account you no longer plan to use:
Log out and log in using the new Administrator account.
Selectfrom the menu.
Under, select .
Select the old admin account, and then select.
Update the Operations Center system account setting in the Operations Center Dashboard Configuration Manager:
To access the Operations Center Dashboard Configuration Manager, do one of the following:
Windows: You have two options:
Click> > > > .
From a command prompt, run customizer from the Operations_Center_Dashboard_installation_path\bin directory.
UNIX: From a command prompt, run customizer from the Operations_Center_Dashboard_installation_path\bin directory.
On thetab, click .
Update the following settings:
NetIQ Operations Center System User Id: The user name of the Operations Center admin account that is used for handling the persistent connection for user synchronization between the Dashboard and Operations Center.
For more information about user and group synchronization and the default admin account, see Section 4.1, Operations Center and Dashboard Interaction.
NetIQ Operations Center System User Password: The password for the Operations Center admin account specified in thefield.
Restart the Dashboard server.
For more information, see Section 2.3.1, Starting the Dashboard.