4.9 Troubleshooting the Experience Manager Monitor

Heap dump and thread dump utilities are available as WebOps via default settings in the /OpeationsCenter_ExperienceManager_install_path/config/monitor.properties file.

For more information about WebOps, see Section 12.3, Invoking Scripts through the Experience Manager-Monitor Web Server (WebOps).

To diagnose Experience Manager Monitor problems:

  1. Open a Web browser.

  2. To dump heap to a file in the /bin directory, go to:

    monitor_Web_Server_Address/Plugins/invoke.pl?op=heapDump

    The full file path is returned to the browser.

  3. To dump threads to the browser, go to:

    monitor_Web_Server_Address/Plugins/invoke.pl?op=threadDump