5.0 Access Gateway Service (046)

Component 046

Event Code

Description

Remedy

URL Request Processing (00)

 

304600404

Authentication Request: Unknown Contract

Cause: An unknown contract was received from the Embedded Service Provider. This can happen if the configuration of the Identity Server and Access Gateway are not synchronized.

Action: Check to see if the Access Gateway or the Identity Server need to be updated. If their status is current, make a small change to both and update their configuration.

504600000

URL Accessed

A request for access to an unprotected URL has been received.

504600100

Protected Resource Accessed

A request for access to a protected URL has been received.

504600400

Authentication Request: Successful

The user authenticated successfully.

504600401

Login Request: Redirect To ESP

The authentication request was redirected to the Embedded Service Provider

504600402

Authentication Request: Set Cookie

The request has been redirected to set the cookie.

504600403

Authentication Request: Redirect URL with Cookie

The original URL request has been redirected to the Embedded Service Provider with a cookie.

504600405

Authentication Request: NRL Request

The protected resource is configured for non-redirected login.

604600001

URL Accessed: Trace Summary

This event accesses the URL trace summary.

604600002

URL Accessed: Scheme Redirect

The URL accessed on wrong scheme is redirected.

604600003

URL Accessed: Pinned

The URL in the PIN list is accessed.

604600301

Session Broker: Cookie Not Found

The session broker returns the status of cokkie not found.

604600302

Session Broker: Add User

The session broker requests to add user.

604600303

Session Broker: Get Cookie

The session broker requests cookie.

604600304

Session Broker: Delete User

The session broker deletes user sent from SOAP request.

604600306

Session Broker: Update User

The session broker updates the user sent from SOAP request.

604600307

Session Broker: Cookie Found

The session broker returned requested cookie.

604600308

Session Broker: Add User SOAP Request

The session broker adds the user sent from SOAP request.

604600309

Session Broker: User Added

The session broker adds user request which are successfully processed.

604600310

Session Broker: Delete User Successful

The session broker deletes the user successfully.

604600311

Session Broker: Delete User Failed

The session broker failed to delete user.

Authorization Processing (01)

 

204601102

Policy Configuration Reply: Policy Error

Cause: An error was detected while processing a policy configuration request.

Action: Check the health of the configuration database. If it is unhealthy, repair it or restore it from a backup.

204601302

Policy Evaluation Reply: Policy Error

Cause: An error was detected while processing a policy evaluation request.

Action: Verify that the Embedded Service Provider and the proxy service are running.

504601003

ACL Policy Configuration Request

ACL configuration request is being processed.

504601100

Policy Configuration Reply: Success

The Authorization policy has been configured successfully.

504601203

Policy Evaluation Request

A policy evaluation request has been received; the evaluation has started.

504601300

Policy Configuration Reply: Access allowed, no match

The Authorization policy evaluation results allowed access due to policy default action.

504601301

Policy Configuration Reply: Access allowed

The Authorization policy evaluation results allowed access.

504601302

Policy Configuration Reply: Access denied

The Authorization policy evaluation results denied access.

Identity Injection Processing (02)

 

204602102

Policy Configuration Reply: Policy Error

Cause: An error was detected while processing a policy configuration request.

Action: Check the health of the configuration database. If it is unhealthy, repair it or restore it from a backup.

204602302

Policy Evaluation Reply: Policy Error

Cause: An error was detected while processing a policy evaluation request.

Action: Verify that the Embedded Service Provider and the proxy service are running.

504602100

Policy Configuration Reply: Success

The Identity Injection policy has been configured successfully.

504602300

Policy Evaluation Reply: Inject Authentication Header

This policy injects an authentication header

504602301

Policy Evaluation Reply: Inject Custom Headers

This policy injects custom headers.

504602302

Policy Evaluation Reply: Inject Query Parameters

This policy injects query parameters.

Form Fill Processing (03)

 

204603101

Policy Configuration Reply: No Policy ID

The policy ID is not included with policy configuration request.

204603102

Policy Configuration Reply: Policy Error

Cause: An error was detected while processing a policy configuration request.

Action: Check the health of the configuration database. If it is unhealthy, repair it or restore it from a backup.

204603302

Policy Evaluation Reply: Policy Error

Cause: An error was detected while processing a policy evaluation request.

Action: Verify that the Embedded Service Provider and the proxy service are running.

204603304

Policy Evaluation Reply: Parse Error: Unknown field

Cause: A parsing error was detected while processing a policy evaluation request.

Action: Check the Form Fill policy and make sure it matches the form.

504603100

Policy Configuration Reply: Success

The Form Fill policy has been configured successfully.

504603300

Policy Evaluation Reply: Success

The Form Fill policy evaluation was successful.

504603301

Policy Evaluation Reply: No Policy

The Form Fill policy was not found.

504603400

Get User Attributes

A request has been sent to get user attributes.

504603401

Set User Attributes

A request has been sent to set user attributes.

Administration Request Processing (50)

204650002

504650002

604650002

704650002

DCC Message Processing

These events will processes the DCC messages.

204650003

JCC

The information is related to sending and processing JCC requests.

204650005

504650005

604650005

704650005

Device Information Requests

These events will process the request of the device information.

204650001

504650001

604650001

704650001

Command Processing

The Administration Console initiates the log events pertaining to processing commands.

304650004

604650004

Service Information Requests

The service information requests are processed.

504650010

Start

The log events pertaining to a Start command received from the Administration Console.

504650011

Stop

The log events pertaining to a Stop command received from the Administration Console.

504650012

Restart

The log events pertaining to a Restart command received from the Administration Console.

504650013

Refresh Policy

The log events pertaining to a Refresh Policy command received from the Administration Console.

504650014

Cache Clear

The log events pertaining to a Cache Clear command received from the Administration Console.

504650015

IP Scan

The log events pertaining to an IP Scan command received from the Administration Console.

Statistics (51)

204651001

304651001

504651001

604651001

704651001

Statistics Request Processing

The log events pertaining to the processing of a Statistics request from device manager.

504651000

Statistics

The log of current statistics requested by device manager.

Health (52)

204652001

304652001

604652001

704652001

Health Request Processing

The log events pertaining to the processing of a health request from device manager.

504652000

Health

The log of current health as requested by device manager.