2.0 Administration Console (009)

Component 009

Event Code

Description

Remedy

Application

100901001

Error getting web manager.

Cause: The Administration Console was not installed correctly or has become corrupt.

Action: Verify installation.

100901002

Error in initializing the dirCerts APIs.

Cause: The Administration Console was not installed correctly or has become corrupt. Specifically, the PKI and/or certificate management jars may be missing or have mismatched versions.

Action: Verify that the certmgr.jar file is contained in the /var/opt/novell/tomcat4/webapps/roma/WEB-INF/lib directory and that PKI has been installed.

Verify that the Java command line contains the following:

 -Djava.library.path=/opt/novell/lib 

Verify that npki.jar is in the classpath.

100901003

Error in init.

Cause: The Administration Console was not installed correctly or has become corrupt.

Action: Verify installation.

100901004

Error in CertHandler.getMultipartParamValue.

Cause: Servlet error when retrieving data from a multipart form.

Action: Submit log to Novell Support for analysis and resolution.

100901008

Could not remove certificate with the given alias from the keystore.

Cause: The keystore that contains the certificate might not exist or might have become corrupt.

Action: View the configuration store and find the keystore object and check that the certificate is no longer in the key list. If it is there, manually remove it.

Also, find the keystore on the file system of the device and remove the key manually, using the Java keytool program for JKS keystores.

100901010

Error In CertHandler.doGetSigningCertDN.

Cause: Unable to retrieve the DN of the signing cert.

Cause: The signing cert does not exist.

Cause: The signing keystore does not exist.

Action: View the Identity Server Configuration's Signing keystore to verify that it exists and contains a certificate. If the signing keystore does not exist, there has been an error during the import of an Identity Server or during the creation of an Identity Server Configuration.

Check to make sure that there are no corrupt Identity Server configurations. If the signing keystore does exist, add or replace a certificate.

100901011

Error in creating or configuring one or more of the Identity Server Configuration cluster keystores.

Cause: Test certificates might have been accidentally deleted from the file system.

Cause: Error communicating with the Identity Server(s) while pushing down the test certificates.

Action: Use the exception stack trace to discover a more detailed description of the error. Go to the Certificates tab and verify that the test-connector, test-signing, test-encryption, test-provider, test-consumer certificates have not been deleted.

Also verify they still exist on the file system. Go to the Trusted Roots tab and verify that the configCA trusted root has not been deleted and that it exists in the configuration store. These test certificates are pushed down to each Identity Server during the creation of an Identity Server configuration.

You can delete the Identity Server configuration and create a new one and add the Identity Servers back into the new configuration.

100901012

keystore already exists.

Cause: You are trying to create a keystore that already exists on the device.

Action: Use the existing keystore.

100901013

Error in init (using reflection to call a method has failed in init).

Cause: The java class is unable to locate another java class through reflection.

Action: Submit log to Novell Support for analysis and resolution.

700901014

Cannot add non-existent key to keystore.

Cause: The certificate you are trying to add to a keystore does not exist.

Action: Specify a valid key to be added to the keystore.

700901015

Cannot add key to non-existent keystore.

Cause: The keystore does not exist.

Action: Specify a valid keystore or create the keystore.

700901016

Could not add key to keystore because the alias was too long.

Cause: Some platforms and keystore formats only support a limited number of characters in the alias name.

Action: Use a shorter alias.

700901017

Could not add key to keystore because the maximum number of keys has been reached.

Cause: Many keystores allow only one key to be contained in it because the keystore has a specific purpose in Access Manager.

Action: Remove unused keys from the keystore and try again.

700901020

Cannot remove non-existent key from keystore.

Cause: The key no longer exists in Access Manager.

Action: View the configuration store and find the keystore object and manually remove the key from the key list.

700901021

Cannot remove key from non-existent keystore.

Cause: The keystore does not exist.

Action: Specify a valid keystore.

100901023

CertHandler.doGetCertFromServer: Could not connect to server IP and port.

Cause: The server IP or DNS name and port combination is not reachable.

Action: Verify that the IP address or DNS name exists and that the port is correct. You can try connecting to it with a web browser or other utility.

100901024

CertHandler.doGetCertFromServer: certificate was not obtained from server IP and port.

Cause: The server IP or DNS name and port combination had no certificate to be presented.

Action: Verify that the IP address or DNS name exists and that the port is correct. Verify that the server you are attempting to import the certificate from has a certificate. You can try connecting to it with a web browser or other utility.

100901025

Error in handleException.

Cause: The exception reported has no details associated with it.

Action: Scroll up in the log to see if there is a stack trace immediately above this error, determine what steps you had taken to create this error condition, and submit the log and steps to Novell Support.

100901026

The node keystore does not exist. Cannot add cluster keys to a non-existent keystore.

Cause: The grouping of Identity Servers (Identity Server Configuration) or Access Gateways is trying to locate a keystore on one of the Identity Server or Access Gateway devices but the keystore cannot be found.

Action: Verify that the Identity Servers and Access Gateway devices had no errors during import to the Administration Console. Try to re-import the devices.

100901027

Error in CertHandler.getNIDPDeviceKeystoreName (The name of the device's keystore was not found).

Cause: The cluster keystore representation object was not found.

Cause: The cluster keystore representation did not have a device type specified.

Action: Delete and recreate the Identity Server Configuration or Access Gateway Group that is causing the problem and then re-add the members.

100901028

Error in CertHandler.isTomcatCert (Unable to determine if the specified certificate is the one being used by Tomcat).

Cause: The certificate representation has missing or invalid attributes.

Action: Delete this certificate and re-import it.

100901030

Error in CertHandler.getNodeKeystoreNames (The cluster object was not found in the configuration store, or the cluster server list was empty).

Cause: The cluster object was not found in the configuration store, the type of the cluster could not be determined, or the cluster server list was empty.

Action: No action needed unless your devices are unable to communicate. If you are having problems with communication, delete and recreate the Identity Server configuration or Access Gateway cluster that is causing the problem.

100901031

Error in CertHandler.getClusterDisplayName (The cluster object was not found in the configuration store).

Action: Delete and recreate the Identity Server configuration or Access Gateway cluster that is causing the problem and then re-add the members.

100901032

The device does not exist but the certificate is in a keystore assigned to that device.

Cause: It's possible the device is in a partially-imported state.

Action: Delete the keystore, if possible, and re-import the device.

100901033

The device does not exist but the keystore is assigned to that device.

Cause: It's possible the device is in a partially-imported state.

Action: Delete the keystore, if possible, and re-import the device.

100901034

Unable to retrieve the primary member of the group.

Cause: The group is corrupt.

Action: Delete the group, re-create it, and re-add the members.

100901035

Unable to remove the node keystore setting off the Access Gateway group device.

Cause: Could not locate the keystore object in the configuration store.

Action: No action required.

700901036

Unable to set the Update Servers status.

Cause: Communication error.

Action: Manually restart or update the device.

700901037

Unable to remove all keys from keystore.

Cause: The keystore doesn't exist.

Cause: There is a corrupt key in the keystore.

Action: Manually remove each certificate from the keystore.

700901038

Unable to reinitialize keystore contents for a particular device in a group or configuration.

Cause: One of the device keystores does not exist.

Action: Re-create the keystore or delete and recreate the group or configuration and then re-add the devices to it.

Cause: There was an error either removing all certificates from a keystore.

Action: Manually remove all certificates from the keystore and then remove and re-add that device to the group/configuration.

Cause: There was an error adding the test certificates to a keystore.

Action: Verify that the test certificates exist (see error 1.009.01.011 for more detail). Manually add the test certificates to the keystore. Or remove the device from the group/configuration and re-add it.

700901039

Unable to assess whether the keystore contains a tomcat connector certificate.

Cause: The cluster keystore representation does not exist or is corrupt.

Cause: Unable to locate the devices in the group/configuration.

Action: Delete and recreate the group/configuration and re-add the devices to it.

700901040

Error adding a key to keystore during the renew certificate process.

Cause: The original certIficate information could not be located.

Action: Manually create a new certificate and place it into all the keystores which previously held the certificate being renewed.

100901041

Unable to extract the public key from a key during the auto-import public certificate process.

Cause: The source keystore does not exist.

Action: Select a valid keystore.

Cause: The specified source key does not exist.

Action: Verify that the key you have specified to export the public certificate from exists.

100901042

Unable to set up the initial keys for the cluster.

Cause: When trying to locate the cluster keystores so that their contents can be initialized, one or more of those keystore representations could not be found.

Action: Delete and recreate the Identity Server configuration or Access Gateway cluster.

100901043

The source keystore does not exist. Cannot push keys from a non-existent keystore.

Cause: The source keystore does not exist.

Action: Usually the source keystore is a cluster keystore representation. Try deleting and recreating the Identity Server configuration or Access Gateway cluster to ensure those cluster keystore representations get created.

Application

100902001

Error - Exception thrown in eventOccurred of vcdn.application.sc.alert.AlertEventListener

Cause: Cannot post alert to internal subsystem.

Action: Non-fatal error. No action required.

100902002

Error - Exception thrown in eventOccurred of vcdn.application.sc.alert.AlertEventListener.

Cause: Cannot post alert to internal subsystem.

Action: Submit the app_sc.0.log file for resolution.

100902003

Error - Exception thrown in logAlert of vcdn.application.sc.alert.AlertLogger.

Cause: Problem occurred update the Identity Server Alert count.

Action: Non-fatal error. May be a symptom of a more serious condition. Submit the app_sc.0.log file for resolution.

100902004

Error - Exception thrown in the execute method of vcdn.application.sc.alert.CertUpdateWork.

Cause: Could not update or read the list of trusted server certificates.

Action: Be sure the /var/opt/novell/novlwww/devman.cacerts file exists, is a valid Java keystore, and is not corrupted. To check its status, enter the following command:

/opt/novell/java/bin/keytool -v -list -keystore devman.cacerts

Otherwise, be sure the config store is running and functioning properly.

100902005

Error - (The specified device) has not been imported. Failed to start device.

Cause: The Identity Server was not properly imported.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import. functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902006

Error importing device (with the specified ID).

Cause: The Server was not properly imported.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import. functionality works for any server type.) If this fails, reinstall the server component.

100902007

Error - Import failed. Retrying.

Cause: Unable to communicate with the Server being imported.

Action: Be sure the firewall is allowing port 1443 traffic. Otherwise allow the system to retry for several minutes. If the server does not appear in the Server List, click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902008

Error auto importing. Retry.

Cause: Unable to communicate with the Server being imported.

Action: Be sure the firewall is allowing port 1443 traffic. Otherwise allow the system to retry for several minutes. If the server does not appear in the Server List, click Repair Import. to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902009

Error - Could not create subcontext: cn=(The specified Context)

Cause: Error creating Server object in config store during import.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902010

Error - (The given ESP) does not exist!

Cause: There was a error during the Administration Console installation.

Action: Reinstall the Administration Console.

100902011

Error - Exception reading (the given ESP)

Cause: The file required during the import process could not be read.

Action: Be sure the indicated file can be read by the novlwww user.

100902012

Error - Could not import LDIF.

Cause: The error occurred while creating the configuration for the Embedded Service Provider.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902013

Error - Could not find (the specified DN)

Cause: Error connecting to the config store while importing the Embedded Service Provider.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution. You might need to restart the Administration Console.

100902014

Error - ESP Configuration was not found, so auto-import failed.

Cause: Could not find the configuration for the imported Embedded Service Provider.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902015

Error - Exception thrown in importDevice of vcdn.application.sc.alert.RegisterCommand.

Cause: Error during import of server component.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902016

Error - ImportThread null member vars.

Cause: Internal error occurred during import.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902017

Error - Could not connect to eDir for certs.

Cause: Either the primary Administration Console is down (if this is a secondary console), or the config store is down.

Action: Be sure the config store is operating properly and that port 554 is not blocked by a firewall.

100902018

Error during execution.

Cause: Error executing an external program during import process.

Action: Go to Access Gateway Server List and click Repair Import. (The repair import functionality works for any server type.) Otherwise, submit the app_sc.0.log file for resolution.

100902019

Error - Could not get (the given number of) bytes of payload data.

Cause: An error occurred while trying to read data for a command.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902020

Error - VException thrown while executing command in vcdn.application.sc.alert.AlertCommandHandler.

Cause: Problem executing a command from a server component.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902021

Error - VCDNException thrown in performConfiguration of vcdn.application.sc.config.AGApplyWork

Cause: Problem occurred while sending configuration to Access Gateway server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902022

Error - VCDNException thrown in responseReceived method of vcdn.application.sc.config.AGApplyWork

Cause: Error occurred in processing the response from an Access Gateway server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902023

Error - VCDNException thrown in performConfiguration method of vcdn.application.sc.config.AGConfigWork

Cause: Error occurred while sending configuration to Access Gateway server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902024

Error - VCDNException thrown in responseReceived method of vcdn.application.sc.config.AGConfigWork

Cause: Error occurred in processing the response from an Access Gateway server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902025

Error - Exception thrown in processAGResponse method of vcdn.application.sc.config.AGConfigWork

Cause: Error occurred in processing the response from an Access Gateway server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902026

Error - VCDNException thrown in performConfiguration method of vcdn.application.sc.config.AgentApplyWork

Cause: Error occurred while sending configuration to J2EE Agent server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902027

Error - VCDNException thrown in responseReceived method of vcdn.application.sc.config.AgentApplyWork

Cause: Error occurred in processing the response from an J2EE Agent server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902028

Error - VCDNException thrown in performConfiguration method of vcdn.application.sc.config.AgentConfigWork

Cause: Error occurred while sending configuration to J2EE Agent server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902029

Error - VCDNException thrown in responseReceived method of vcdn.application.sc.config.AgentConfigWork

Cause: Error occurred in processing the response from an J2EE Agent server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902030

Error - VCDNException thrown in processAgentResponse method of vcdn.application.sc.config.AgentConfigWork

Cause: Error occurred in processing the response from an J2EE Agent server.

Action: Ensure the server component is operating properly. Otherwise, submit the app_sc.0.log file for resolution.

100902031

Error - SchedulerException thrown in configureDeviceNow method of vcdn.application.sc.config.ConfigManager

Cause: Error occurred while scheduling an immediate apply of the current configuration.

Action: Submit the app_sc.0.log file for resolution.

100902032

Error - Exception thrown in the execute method of vcdn.application.sc.config.ConfigWork

Cause: Error occurred while performing pending actions.

Action: Submit the app_sc.0.log file for resolution.

100902033

Error setting LDAP attribute in performPendingActions of vcdn.application.sc.config.ConfigWork

Cause: Pending actions could not be completed because of a problem communicating with the config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902034

Error invoking method in performPendingActions of vcdn.application.sc.config.ConfigWork

Cause: Problem occurred while invoking a method during a pending action.

Action: Submit the app_sc.0.log file for resolution.

100902035

Error executing pending action (name) in performPendingActions of vcdn.application.sc.config.ConfigWork

Cause: Problem occurred while displaying a pending dialog message.

Action: This is a non-fatal error. If the problem persists, submit the app_sc.0.log file for resolution.

100902036

Error - Exception thrown in getConfigXML of vcdn.application.sc.config.ConfigWork

Cause: Error occurred while retrieving XML data from the config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902037

Error - VException thrown in saveInDB method of vcdn.application.sc.config.ConfigWork

Cause: Error occurred while saving the applied configuration in the config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902038

Error - VException thrown in configFinished method of vcdn.application.sc.config.DeviceConfigApplyWork

Cause: Error occurred while sending the Audit event for a changed configuration.

Action: Ensure the Audit server and the config store are functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902039

Error - VException thrown in configFinished method of vcdn.application.sc.config.DeviceConfigWork

Cause: Error occurred while sending the Audit event for a changed configuration.

Action: Ensure the Audit server and the config store are functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902040

Error - Exception thrown in processConfigDiff method of vcdn.application.sc.config.DeviceGroupConfigWork

Cause: Error occurred while parsing the XML for a group configuration.

Action: Error occurred while sending the Audit event for a changed configuration.

Action: Submit the app_sc.0.log file for resolution.

100902041

Error - Exception thrown in memberConfigFinished method of vcdn.application.sc.config.DeviceGroupConfigWork

Cause: Error occurred while processing a group member configuration apply response.

Action: Ensure the server component is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902042

Error - Exception thrown in removePendingFromFailedList method of vcdn.application.sc.config.DeviceGroupConfigWork

Cause: Error occurred while re-applying a server configuration.

Action: Submit the app_sc.0.log file for resolution.

100902043

Error - SchedulerException thrown in scheduleMultiDeviceWorks method of vcdn.application.sc.config.DeviceGroupConfigWork

Cause: Error occurred while scheduling a group configuration.

Action: Submit the app_sc.0.log file for resolution.

100902044

Error - Exception thrown in the execute method of vcdn.application.sc.config.DeviceGroupConfigWork

Cause: Error occurred while scheduling a group configuration.

Action: Submit the app_sc.0.log file for resolution.

100902045

Error - VException thrown in performWork method of vcdn.application.sc.config.MultiDeviceConfigWork

Cause: Error occurred while applying configuration to a group member.

Action: Ensure the server component is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902046

Error - Exception thrown in performWork method of vcdn.application.sc.config.MultiDeviceConfigWork

Cause: Error occurred while applying configuration to a group member.

Action: Ensure the server component is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902047

Error - SchedulerException thrown in getDeviceGroupConfigWork method of vcdn.application.sc.config.MultiDeviceConfigWork

Cause: Error occurred while trying to get the scheduled configuration.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902048

Error - VException thrown in configFinished method of vcdn.application.sc.config.MultiDeviceConfigWork

Cause: Error occurred while importing status from a group member.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902049

Error - VCDNException thrown in the execute method of vcdn.application.sc.command.AGCommandWork

Cause: Error occurred while sending a command to an Access Gateway server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902050

Error - Exception thrown in the sendCommand method of vcdn.application.sc.command.AGCommandWork

Cause: Error occurred while sending a command to an Access Gateway server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902051

Error - Exception thrown in the processAGResponse method of vcdn.application.sc.command.AGCommandWork

Cause: Error occurred while processing a command response from an Access Gateway server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902052

Error - VCDNException thrown in the execute method of vcdn.application.sc.command.AgentCommandWork

Cause: Error occurred while sending a command to a J2EE Agent server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902053

Error - Exception thrown in the sendCommand method of vcdn.application.sc.command.AgentCommandWork

Cause: Error occurred while sending a command to a J2EE Agent server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902054

Error - Exception thrown in the processAgentResponse method of vcdn.application.sc.command.AgentCommandWork

Cause: Error occurred while processing a command response from a J2EE Agent server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902055

Error - IOException thrown in the addCommand method of vcdn.application.sc.command.CertCommand

Cause: Error generating certificate command.

Action: Submit the app_sc.0.log file for resolution.

100902056

Error - IOException thrown in the generateCmd method of vcdn.application.sc.command.CertCommand

Cause: Error generating certificate command.

Action: Submit the app_sc.0.log file for resolution.

100902057

Error - IOException thrown in the setCertChainData method of vcdn.application.sc.command.CertCommand

Cause: Error generating chained certificate command.

Action: Submit the app_sc.0.log file for resolution.

100902058

Error - VCDNException thrown in the execute method of vcdn.application.sc.command.IDPCommandWork

Cause: Error occurred while sending a command to an Identity Server ESP server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902059

Error - VCDNException thrown in the sendCommand method of vcdn.application.sc.command.IDPCommandWork

Cause: Error occurred while sending a command to an Identity Server or ESP server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902060

Error - NamingException thrown in the updateNIDPCommandStatus method of vcdn.application.sc.command.IDPCommandWork

Cause: Error occurred while processing a command response from an Identity Server or ESP.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

010090261

Error - VException thrown in the updateNIDPCommandStatus method of vcdn.application.sc.command.IDPCommandWork

Cause: Error occurred while processing a command response from an Identity Server or ESP.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902062

Error - Exception thrown in the processIDPResponse method of vcdn.application.sc.command.IDPCommandWork

Cause: Error occurred while processing a command response from an Identity Server or ESP.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902063

Error - VCDNException thrown in the execute method of vcdn.application.sc.command.JCCCommandWork

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902064

Error - Exception thrown in the sendCommand method of vcdn.application.sc.command.JCCCommandWork

Cause: Error occurred while sending a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902065

Error - Exception thrown in the processResponse method of vcdn.application.sc.command.JCCCommandWork

Cause: Error occurred while processing a response from a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902066

Error - VCDNException thrown in the execute method of vcdn.application.sc.command.SSLVPNCommandWork

Cause: Error occurred while sending an SSLVPN server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902067

Error - Exception thrown in the sendCommand method of vcdn.application.sc.command.SSLVPNCommandWork

Cause: Error occurred while sending an SSLVPN server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902068

Error - Exception thrown in the processSSLVPNResponse method of vcdn.application.sc.command.SSLVPNCommandWork

Cause: Error occurred while processing a command response from an SSLVPN Server.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

300902069

Exception changing factory LocalAddress.

Cause: Error occurred while changing factory XML during configuration import.

Action: Submit the app_sc.0.log file for resolution.

100902070

Error - ConverterException thrown in the getCurrentDeviceXML method of vcdn.application.sc.core.AGDevice

Cause: Error occurred during translation of NetWare Access Gateway configuration.

Action: Submit the app_sc.0.log file for resolution.

100902071

Error - NamingException thrown in the importDevice method of vcdn.application.sc.core.AGDevice

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902072

Error - VException thrown in the importDevice method of vcdn.application.sc.core.AGDevice

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902073

Error - Exception thrown in the importDevice method of vcdn.application.sc.core.AGDevice

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902074

Error - NamingException thrown in the vcdn.application.sc.core.AuditManager constructor.

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902075

Error - JDOMException thrown in the processDocument method of vcdn.application.sc.core.AuditManager

Cause: Audit XML data could not be parsed.

Action: Submit the app_sc.0.log file for resolution.

100902076

Error - Exception thrown in the processDocument method of vcdn.application.sc.core.AuditManager

Cause: Invalid data format.

Action: Attempt the operation again. Otherwise, submit the app_sc.0.log file for resolution.

100902077

Error - Exception thrown in the setDefaultServer method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902078

Error - VException thrown in the writeConfig method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902079

Error - NamingException thrown in the writeConfig method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902080

Error - Exception thrown in the writeConfig method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902081

Error - SException thrown in the getIDPConfigObject method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902082

Error - NamingException thrown in the getIDPConfigObject method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902083

Error - Exception thrown in the getIDPConfigObject method of vcdn.application.sc.core.AuditManager

Cause: Config store could not be accessed or an internal error occurred.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902084

Error - NullPointerException thrown in the logEvent method of vcdn.application.sc.core.AuditManager

Cause: Error logging Novell Audit event.

Action: Ensure the Novell Audit server is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902085

Error - Exception thrown in the creatElement method of vcdn.application.sc.core.DeviceConfig

Cause: Internal XML error.

Action: Submit the app_sc.0.log file for resolution.

100902086

Error - Exception thrown in the setLastModified method of vcdn.application.sc.core.DeviceConfig

Cause: Internal XML error.

Action: Submit the app_sc.0.log file for resolution.

300902087

Warning - Exception thrown in the getLastScheduledWorkID method of vcdn.application.sc.core.DeviceGroupManager

Cause: The last executed command status ID could not be read.

Action: Non-fatal error.

100902088

Error - Could not get version from device. Make sure it is running properly.

Cause: Could not get version from device.

Action: Make sure the server component is running properly, then click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902089

Error - NamingException thrown in the importDevice method of vcdn.application.sc.core.DeviceManager

Cause: Error importing device.

Action: Make sure the server component is running properly, then click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902090

Error - VException thrown in the importDevice method of vcdn.application.sc.core.DeviceManager

Cause: Error importing device.

Action: Make sure the server component is running properly, then click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902091

Error - InvocationTargetException thrown in the importDevice method of vcdn.application.sc.core.DeviceManager

Cause: Error importing device.

Action: Make sure the server component is running properly, then click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902092

Error - Exception thrown in the importDevice method of vcdn.application.sc.core.DeviceManager

Cause: Error importing device.

Action: Make sure the server component is running properly, then click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902093

Error - Could not find esp cfg SCC to remove in cluster container.

Cause: Error deleting improperly imported server.

Action: Non-fatal error.

100902094

Error deleting the trusted IDP entry for ESP.

Cause: Error accessing config store.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902095

Error - NamingException thrown in the setHealthCheck method of vcdn.application.sc.core.DeviceManager

Cause: Error saving health status in config store.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902096

Error - Could not find the DN specified.

Cause: Error saving health status in config store.

Action: Ensure the server component imported correctly and the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902097

Error - Exception thrown in the deleteDevice method of vcdn.application.sc.core.DeviceManager

Cause: Error occurred while deleting the server objects.

Action: Ensure the config store is functioning properly. Otherwise, submit the app_sc.0.log file for resolution.

100902098

Error - Exception thrown in the setHealthCheck method of vcdn.application.sc.core.DeviceManager

Cause: Error updating the version following an upgrade of a server component.

Action: Allow the operation to try again. Otherwise, submit the app_sc.0.log file for resolution.

300902099

Warning - Exception thrown in the getLastScheduledWorkID method of vcdn.application.sc.core.DeviceManager

Cause: The last executed command status ID could not be read.

Action: Non-fatal error.

300902100

Device is not imported.

Cause: Server component is sending health to Administration console that does not recognize the server.

Action: Click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

300902101

Identity configuration not found for device.

Cause: Identity server configuration not found in config store.

Action: Non-fatal error.

100902102

Error - Exception thrown in the createCertEntry method of vcdn.application.sc.core.KeyManager

Cause: The config store is not reachable or the user doesn't have rights to modify the config store

Action: Verify the config store is up and that the user has rights to create objects in the following container:

ou=KeyContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_root,ou=accessManagerContainer,o=novell

100902103

Error - Exception thrown in the deleteCertEntry method of vcdn.application.sc.core.KeyManager

Cause: The config store is not reachable or the user doesn't have rights to modify the config store

Action: Verify the config store is up and that the user has rights to delete objects in the following container:

ou=KeyContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_root,ou=accessManagerContainer,o=novell

100902104

Error - Exception thrown in the modifyCertEntryXml method of vcdn.application.sc.core.KeyManager

Cause: The config store is not reachable or the user doesn't have rights to modify the config store

Action: Verify the config store is up and that the user has rights to modify objects in the following container:

ou=KeyContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_root,ou=accessManagerContainer,o=novell

100902105

Error - Exception thrown in the createKeyStoreEntry method of vcdn.application.sc.core.KeyManager

Cause: The config store is not reachable or the user doesn't have rights to modify the config store

Action: Verify the config store is up and that the user has rights to create objects in the following container:

ou=KeyContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_root,ou=accessManagerContainer,o=novell

100902106

Error - Exception thrown in the deleteKeyStoreEntry method of vcdn.application.sc.core.KeyManager

Cause: The config store is not reachable or the user doesn't have rights to modify the config store

Action: Verify the config store is up and that the user has rights to delete objects in the following container:

ou=KeyContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_root,ou=accessManagerContainer,o=novell

100902107

Error - Exception thrown in the modifyKeyStoreEntryXml method of vcdn.application.sc.core.KeyManager

Cause: The config store is not reachable or the user doesn't have rights to modify the config store

Action: Verify the config store is up and that the user has rights to modify objects in the following container:

ou=KeyContainer,ou=Partition,ou=PartitionsContainer,ou=VCDN_root,ou=accessManagerContainer,o=novell

100902108

Error - Exception thrown in the createElement method of vcdn.application.sc.core.PolicyConfig

Cause: Error creating an element in the specified XML document.

Action: Submit the app_sc.0.log file for resolution.

100902109

Error - Exception thrown in the setLastModified method of vcdn.application.sc.core.PolicyConfig

Cause: Error setting an attribute value on modified elements.

Action: Submit the app_sc.0.log file for resolution.

100902110

Error - NamingException thrown in the importDevice method of vcdn.application.sc.core.SSLVPNDevice

Cause: Error importing device.

Action: Click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902111

Error - VException thrown in the importDevice method of vcdn.application.sc.core.SSLVPNDevice

Cause: Error importing device.

Action: Click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902112

Error - Exception thrown in the importDevice method of vcdn.application.sc.core.SSLVPNDevice

Cause: Error importing device.

Action: Click Repair Import to resolve the issue. Otherwise, submit the app_sc.0.log file for resolution.

100902113

Error - Exception thrown in the sendData method of vcdn.application.sc.core.work.DeleteDeviceWork

Cause: Error communicating with component.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902114

Error - Exception thrown in the execute method of vcdn.application.sc.core.work.ReimportDeviceWork

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902115

Error - Exception thrown in the getHealth method of vcdn.application.sc.health.HealthCheck

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902116

Error - Inner Exception thrown in the execute method of vcdn.application.sc.health.HealthCheck

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902117

Error - Outer Exception thrown in the execute method of vcdn.application.sc.health.HealthCheck

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902118

Error - VException thrown in the eventOccurred method of vcdn.application.sc.health.HealthEventListener

Cause: Error occurred while receiving/logging a health event.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902119

Error getting Health Module or Service

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100902120

Error - Exception thrown in the execute method of vcdn.application.sc.health.HealthUpdateWork

Cause: Error occurred while executing a server command.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

Platform

100903001

Error - Unable to find a trusted client certificate.

Cause: There was a problem during the import of the device.

Action: Consult the documentation to re-import the device into the Administration Console.

100903002

Error building delayed response.

Cause: Error occurred while processing a request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903003

Error setting return code in HttpServletResponse.

Cause: Error occurred while processing a request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903004

Error - DelayedResponseListener thread failed to start.

Cause: Error occurred while processing a delayed response.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903005

Error in the ResponseHandler thread of the DelayedResponseListener.

Cause: Error occurred while processing a response.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903006

Error creating XML Element in ResponseBuilder.

Cause: Error occurred while editing XML.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903007

Error waiting on mutex in RequestDispatcher.

Cause: Error occurred while getting responses.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903008

Error notifying mutex in RequestDispatcher.

Cause: Error occurred while receiving a response.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903009

Error receiving in SendInternal of VConnection.

Cause: Error occurred while receiving an internal response.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903010

Error getting response code in VConnection.

Cause: Error occurred while getting the code.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903011

Error in stopScheduledResponses of VConnection.

Cause: Error occurred while attempting to stop scheduled responses.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903012

Error in ConsumeData of VConnection.

Cause: Error occurred while reading data.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903013

Error in sendData of VConnection.

Cause: Error occurred while sending data.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903014

Error in getHeaders of VConnection.

Cause: Error occurred while getting headers.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100903015

Error in receive of VConnection.

Cause: Error occurred while receiving a response.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

Web UI

100904001

Error reading manager data in UIManager.

Cause: Error occurred while reading data.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904002

Error during auto authentication in WebApplicaitonFilter.

Cause: Error occurred while authenticating.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904003

Error - Exception thrown in doFilter of WebApplicationFilter.

Cause: Error getting panel data.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904004

Error - Exception thrown in logout of WebApplicationFilter.

Cause: Error occurred while logging out.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904005

Error - VException thrown in getUserInfo of WebManager.

Cause: Error occurred while getting user information.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904006

Error - Exception thrown in getDeviceInfo of WebManager.

Cause: Error occurred while getting device information.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904007

Error - Exception thrown in getPolicyInfo of WebManager.

Cause: Error occurred while getting policy information.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904008

Error - Exception thrown in getTypeSpecificationInfo of WebManager.

Cause: Error occurred while getting policy type specification information.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904009

Error - Exception thrown in getDeviceConfig of WebManager.

Cause: Error occurred while getting device configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904010

Error - Exception thrown in getPolicyConfig of WebManager.

Cause: Error occurred while getting device configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904011

Error - Exception thrown in getTypeSpecificationConfig of WebManager.

Cause: Error occurred while getting policy type specification configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904012

Error - Exception thrown in parameterMapToString of WebManager.

Cause: Error occurred while getting parameter information.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904013

Error while logging out user {0}.

Cause: Error occurred while logging out NDS user object.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904014

Error - Exception thrown in getSelectionCriteria of WebPanel.

Cause: Error occurred while getting selection criteria.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904015

Error - Exception thrown in getPanelVersion of WebPanel.

Cause: Error occurred while getting panel version.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904016

Error - Group Config failed.

Cause: Error occurred while applying group configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904017

Error - Schedule Group Config failed.

Cause: Error occurred while scheduling group configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904018

Error - Update XML and Device Config failed.

Cause: Error occurred while updating configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904019

Error - Unlock Config failed.

Cause: Error occurred while unlocking the configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904020

Error - Exception thrown in do_cancelPendingConfig of ConfigWorkDispatcher.

Cause: Error occurred while canceling a pending configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904021

Error - Exception thrown in do_cancelPendingConfig of ConfigWorkDispatcher.

Cause: Error occurred while canceling a pending configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904022

Error - Exception thrown in do_reapplyPendingConfig of ConfigWorkDispatcher.

Cause: Error occurred while reapplying a pending configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904023

Error - Exception thrown in do_deviceConfig of ConfigWorkDispatcher.

Cause: Error occurred while applying configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904024

Error - Exception thrown in do_scheduleDeviceConfig of ConfigWorkDispatcher.

Cause: Error occurred while scheduling configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200904025

Error - XML VALIDATION FAILED. PLEASE CHECK APP_SC LOG.

Cause: XML created by GUI does not match the XML schema and fails validation.

Action: Cancel the changes that were made and try again. In any case, submit the app_sc.0.log file for resolution.

100904026

Error applying settings in ConfigXmlUpdateDispatcher.

Cause: Error occurred while applying configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904027

Error - Exception thrown in do_save of ConfigXmlUpdateDispatcher.

Cause: Error occurred while saving configuration.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904028

Error - Exception thrown in do_cancel of ConfigXmlUpdateDispatcher.

Cause: Error occurred while canceling configuration changes.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904029

Error - Exception thrown in do_refreshConfig of ConfigXmlUpdateDispatcher.

Cause: Error occurred while refreshing configuration manager panel.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904030

Error - Exception thrown in setLastModParams of ConfigXmlUpdateDispatcher.

Cause: Error occurred while setting an XML attribute.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904031

Error - IOException thrown in getXPathMap of ConfigXmlUpdateDispatcher.

Cause: Error occurred while xpath mapping on the current panel.

Action: Ensure the server component is functioning correctly. Cancel changes on the current panel, return, and try again. Otherwise, submit the app_sc.0.log file for resolution.

100904032

Error decoding: {0}.

Cause: Error occurred while xpath mapping on the current panel.

Action: Ensure the server component is functioning correctly. Cancel changes on the current panel, return, and try again. Otherwise, submit the app_sc.0.log file for resolution.

100904033

Error - Exception thrown in processRequest of ExceptionDispatcher.

Cause: Error occurred while processing request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904034

Error - Exception thrown in the service method of ServletDispatcher.

Cause: Error occurred while processing request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904035

Error - Exception thrown in ServletDispatcher.

Cause: Error occurred while inserting dispatchers.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904036

Error - Exception thrown in processRequest of DeviceCommandHandler.

Cause: Error occurred while processing request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904037

Error - VException thrown in setNIDPCommandState of DeviceCommandHandler.

Cause: Error occurred while accessing data store.

Action: Ensure the data store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904038

Error - NamingException thrown in setNIDPCommandState of DeviceCommandHandler.

Cause: Error occurred while accessing data store.

Action: Ensure the data store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904039

Error - Could not find signing keystore for {0}.

Cause: An error occurred during the import of the device.

Action: Consult the documentation and re-import the device into the Administration Console.

100904040

Error - Could not find encryption keystore for {0}.

Cause: An error occurred during the import of the device.

Action: Consult the documentation and re-import the device into the Administration Console.

100904041

Error - Could not find connector keystore for {0}.

Cause: An error occurred during the import of the device.

Action: Consult the documentation and re-import the device into the Administration Console.

100904042

Error - Could not find trust keystore for {0}.

Cause: An error occurred during the import of the device.

Action: Consult the documentation and re-import the device into the Administration Console.

100904043

Error - Could not find OCSP trust keystore for {0}.

Cause: An error occurred during the import of the device.

Action: Consult the documentation and re-import the device into the Administration Console.

100904044

Error - No keys were assigned to keystore: {0}.

Cause: The keystore does not have any certificates in it. This may or may not be a bad condition. For instance, the OCSP trust store can be empty and that should not cause a problem. The signing, encryption, connector, provider, and consumer keystores should have one certificate in them. If it is empty, either the device import failed or the user manually removed the certificate from the keystore.

Action: Check the keystore using the UI. If the keystore shows that it has a certificate, then the device import probably failed. Consult the documentation and re-import the device and also try deleting and re-creating the NIDP configuration. Also, try replacing the certificate in the keystore through the UI.

100904045

Error - Exception thrown in processRequest of UpgradeDeviceGroupHandler.

Cause: Error occurred while processing request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904046

Error - Exception thrown in processRequest of UpgradeDeviceHandler.

Cause: Error occurred while processing request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100904047

Error - Exception thrown in getUpgradeInfo of UpgradeDeviceHandler.

Cause: Error occurred while getting update information.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

Application Handlers

100905001

Error during repair import.

Cause: Error occurred while attempting to repair import.

Action: Delete the server from the list and reinstall. Otherwise, submit the app_sc.0.log file for resolution.

100905002

Error - Failed to remove server.

Cause: Error occurred while attempting to remove server.

Action: Submit the app_sc.0.log file for resolution.

100905003

Error setting device groups.

Cause: Error occurred while attempting to mark a server as a member of a group.

Action: Delete the server from the group and retry or delete the group and recreate. Otherwise, submit the app_sc.0.log file for resolution.

100905004

Error setting device admin.

Cause: Error occurred while attempting to give an Administrator access to a server.

Action: Submit the app_sc.0.log file for resolution.

100905005

Error - Exception thrown while importing appliance.

Cause: Error occurred while importing a server.

Action: Delete the server from the list and reinstall. Otherwise, submit the app_sc.0.log file for resolution.

100905006

Error getting health info.

Cause: Error occurred while getting health information for a server.

Action: Ensure the server component and the config store are functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905007

Error canceling appliance creation.

Cause: Internal error.

Action: Submit the app_sc.0.log file for resolution.

100905008

Error creating new CDN.

Cause: Internal error.

Action: Submit the app_sc.0.log file for resolution.

100905009

Error removing CDN.

Cause: Internal error.

Action: Submit the app_sc.0.log file for resolution.

100905010

Error creating new Admin.

Cause: Internal error.

Action: Submit the app_sc.0.log file for resolution.

100905011

Error while changing the cached device port.

Cause: Internal error while processing request.

Action: Ensure the Management IP Address is correct or edit as needed. Otherwise, submit the app_sc.0.log file for resolution.

100905012

Error while changing the cached device password.

Cause: Internal error while processing request.

Action: Ensure the Management Password is correct or edit as needed. Otherwise, submit the app_sc.0.log file for resolution.

100905013

Error - Exception thrown while processing request in EditApplianceHandler

Cause: Internal error while processing request.

Action: Ensure all values on the Server Details Edit page are correct and edit as needed. Otherwise, submit the app_sc.0.log file for resolution.

100905014

Error - Exception thrown while modifying device handler in EditDeviceHandler.

Cause: Error occurred while processing a request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905015

Error - Exception thrown while changing password in EditDeviceHandler.

Cause: Error occurred while processing a request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905016

Error - Exception thrown while editing CDN in EditPublisherHandler.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905017

Error - Exception thrown while updating CDN in EditPublisherHandler.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905018

Error - Failed to update the device groups for this user.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905019

Error - Failed to update the devices for this user.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905020

Error - Failed to update the cdns for this user.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905021

Error - Failed to update user data.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905022

Error processing client certs in GenericPipeHandler.

Cause: Internal error while processing request.

Action: Ensure the server component is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905023

Error accessing XML data item in generic pipe: {0}

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905024

Error parsing XML data item in generic pipe: {0}

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

200905025

Error processing XML data item in generic pipe: {0}

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905026

Error - Exception thrown in processRequest of GenericPipeHandler: {0}

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905027

Error occurred while creating group {0} : {1}.

Cause: Internal error.

Action: Ensure the config store is functioning correctly or delete the group and recreate it. Otherwise, submit the app_sc.0.log file for resolution.

100905028

Error getting device manager in doGroupRemove of GroupCreateHandler.

Cause: Internal error.

Action: Ensure the config store is functioning correctly or delete the group again. Otherwise, submit the app_sc.0.log file for resolution.

100905029

Error occurred while removing group {0} : {1}.

Cause: Internal error.

Action: Ensure the config store is functioning correctly or delete the group again. Otherwise, submit the app_sc.0.log file for resolution.

100905030

Error occurred while getting device manager in doGroupAlertStatus of GroupCreateHandler.

Cause: Unable to get alert status for the group.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905031

Error occurred while setting alert status for group {0} : {1}.

Cause: Unable to set alert status for the group.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905032

Error occurred while updating group {0} : {1}.

Cause: Unable to make updates to the group.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905033

Error occurred while removing devices from group {0} : {1}.

Cause: Unable to remove servers from the group.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905034

Error - Naming Exception thrown in removeDeviceFromCluster of GroupCreateHandler.

Cause: Unable to remove servers from the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905035

Error - Exception thrown in removeDeviceFromCluster of GroupCreateHandler.

Cause: Error occurred while removing servers from the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905036

Error - Exception thrown in removeDeviceFromCluster of GroupCreateHandler.

Cause: Error occurred while removing servers from the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905037

Error occurred while adding devices to group {0} : {1}.

Cause: Error occurred while adding servers to the group.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905038

Error - Naming Exception thrown in addDeviceToCluster of GroupCreateHandler.

Cause: Error occurred while adding servers to the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905039

Error - Exception thrown in addDeviceToCluster of GroupCreateHandler.

Cause: Error occurred while adding servers to the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905040

Error - Exception thrown in addDeviceToCluster of GroupCreateHandler.

Cause: Error occurred while adding servers to the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905041

Error occurred while adding devices to group {0} : {1}.

Cause: Error occurred while adding servers to the cluster.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905042

Error - VCDNException thrown in processRequest of SyncHandler.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905043

Error - Exception thrown in processRequest of SyncHandler.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905044

Error - Exception thrown in modifySystemSync of SyncHandler.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905045

Error - WSException thrown in isAssignedUser of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905046

Error - WSException thrown in isAssignedDevice of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905047

Error - WSException thrown in getApplianceByUrl of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905048

Error - WSException thrown in generateMembershipList of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905049

Error - WSException thrown in getAppGroupByName of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905050

Error - WSException thrown in getDescForThisGroup of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905051

Error - Exception thrown in getDescForThisGroup of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905052

Error - WSException thrown in getLastModifiedDate of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905053

Error - Get appliance groups failed in GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly or delete group and recreate it. Otherwise, submit the app_sc.0.log file for resolution.

100905054

Error - WSException thrown in hasAMembershipIn of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly or delete group and recreate it. Otherwise, submit the app_sc.0.log file for resolution.

100905055

Error - Get appliances failed in GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly or delete group and recreate it. Otherwise, submit the app_sc.0.log file for resolution.

100905056

Error - Get admins failed in GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905057

Error - WSException thrown in getPerDeviceProperties of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905058

Error - WSException thrown in getPerUserProperties of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905059

Error - WSException thrown in getDeviceGroupProperties of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905060

Error - NamingException thrown in setDeviceClusterConfig of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905061

Error - Exception thrown in setDeviceClusterConfig of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905062

Error - VException thrown in clusterServers of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905063

Error - Exception thrown in clusterServers of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905064

Error - VException thrown in getAdminList of GroupCreateBean.

Cause: Internal error.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905065

Error - Exception thrown in callRestartESP of SPConfigHandler.

Cause: Error occurred while restarting Embedded Service Provider.

Action: Ensure the server component and ESP are functioning correctly or restart ESP again. Otherwise, submit the app_sc.0.log file for resolution.

100905066

Error restarting {0}.

Cause: Error occurred while restarting Embedded Service Provider.

Action: Ensure the server component and ESP are functioning correctly or restart ESP again. Otherwise, submit the app_sc.0.log file for resolution.

100905067

Error - Could not lookup {0}.

Cause: Error occurred while looking up DN in config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905068

{0}.

Cause: Error occurred while accessing config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905069

Error - Exception thrown in createTrustedIDP of SPConfigHandler.

Cause: Error occurred while accessing config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905070

Error getting the esp trusted IDP.

Cause: Error occurred while accessing config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905071

espTrustAccessDN not set.

Cause: Error occurred while accessing config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905072

Error deleting trusted IDP config.

Cause: Error occurred while accessing config store.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905073

Error - VCDNException thrown in processRequest of ScheduleHandler.

Cause: Error occurred while processing request.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905074

Error - Exception thrown in processRequest of ScheduleHandler.

Cause: Error occurred while processing request.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905075

Error - Exception thrown in setEnable of ScheduleHandler.

Cause: Error occurred while processing request.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905076

Error - Exception thrown while removing scheduled work in ScheduleHandler.

Cause: Error occurred while processing request.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905077

Error - Exception thrown while releasing config lock in ScheduleHandler.

Cause: Error occurred while unlocking configuration.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905078

Error - Exception thrown in modify method of ScheduleHandler.

Cause: Error occurred while modifying scheduled work.

Action: Ensure the config store is functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905079

Error - Exception thrown in executeNow method of ScheduleHandler.

Cause: Error occurred while scheduling work.

Action: Ensure the config store and server component are functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905080

Error - ParamNotFoundException thrown in createSchedule method of ScheduleHandler.

Cause: Error occurred while scheduling work.

Action: Ensure the config store and server component are functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905081

Error - Can not forward the request to return page. Nothing can be done.

Cause: Internal error.

Action: Ensure server component is functioning correctly and attempt to navigate to desired panels. Otherwise, submit the app_sc.0.log file for resolution.

100905082

Error - Exception thrown in create method of ScheduleHandler.

Cause: Error occurred while scheduling work.

Action: Ensure the config store and server component are functioning correctly. Otherwise, submit the app_sc.0.log file for resolution.

100905083

Config store Error

Cause: The connection to the config store is experiencing problems.

Action: To diagnose time synchronization issues with multiple Administration Consoles, run the following command on the primary server command-line:

/opt/novell/eDirectory/bin/ndsrepair -T

This will check the overall time synchronization status. If the time is not in sync, then you might want to consider configuring NTP on each server.

 

Policy

1009 06000

Cannot set update status for NULL policy extension.

Cause: The composite ID of the extension specified cannot be resolved to an extension ID.

Action: On the device that is not receiving an Update status, make a configuration change to force the Update link to become active.

1009 06001

Cannot retrieve policy collection info object for the extension.

Cause: The extension ID specified cannot be found in the configuration store.

Action: If you see a problem with your extensions, note this error in the log and call support.

1009 06002

Cannot retrieve device info object for a device

Cause: When trying to set the Update status on devices which use an extension, the device info was unable to be located in the configuration store.

Action: On the device that is not receiving an Update status, make a configuration change to force the Update link to become active.

5009 06000

Attempting to update policy status on devices because the policy extension changed.

Cause: Informational message.

Action: No action necessary.

5009 06001

Setting update policy status for device.

Cause: Informational message.

Action: No action necessary.