B.10 Failed to Connect to SSL VPN

Sometimes the SSL VPN connection might fail with the error message Failed to Connect to SSL VPN. If this error occurs, you need to clear the Java cache and then try to connect to SSL VPN again.

On a Linux machine, enter the following command in the command prompt:


On a Windows machine, do the following:

  1. Control Panel > Java.

  2. Click Delete Files in the General tab.

  3. Select the Downloaded Applets check box in the Delete Temporary Files dialog box.

  4. Click OK.