NetIQ Documentation: Novell Access Manager 3.1 SP5 Quick Start - After installing the Identity Server, Communication to Access Gateway Fails, Due to port 8443 Listens on Loop Back Interface

6.5 After installing the Identity Server, Communication to Access Gateway Fails, Due to port 8443 Listens on Loop Back Interface

When the Identity Server is installed on a separate machine, the server gets successfully imported into the Administration Console, port 8443 listens on the loop back interface but fails to communicate with the Access Gateway.

To workaround this issue, do the following:

Open the server.xml file
1. Linux: /etc/init.d/novell-tomcat5 restart
2. Windows Server 2003: \Program Files\Novell\Tomcat\conf
3. Windows Server 2008: \Program Files (x86)\Novell\Tomcat\conf
Change the IP address given during the Identity Server installation.
Restart Tomcat
1. Linux: /etc/init.d/novell-tomcat5 restart
2. Windows: net start "Apache Tomcat"