1.7 Verifying the Installation

To verify the installation of the components:

  1. Open a browser and enable browser pop-ups.

  2. Log in to the Administration Console. The URL is the IP address of the Administration Console followed by :8080/nps for the port and the application. For example:

    If you get an error message, restart Tomcat on the Administration Console:

    Linux: Enter the following command:

    /etc/init.d/novell-tomcat5 restart

    Windows: Enter the following commands:

    net stop Tomcat5

    net start Tomcat5

    If you still receive an error, see Unable to Log In to the Administration Console in the NetIQ Access Manager 3.1 SP5 Administration Console Guide.

  3. Click Access Manager > Overview.

    Each icon should contain the number one, if your component successfully imported into the Administration Console.

    If a component has not imported, click the link to the device. If a repair import option is available, click this link. If it is not available, see Troubleshooting Installation and Upgrade in the NetIQ Access Manager 3.1 SP5 Installation Guide.

  4. Before continuing with configuration, verify the following:

    • Use the ping command to verify that the DNS names for the Identity Server and the Access Gateway are resolvable.

    • Make sure time is synchronized among your components.