16.5 After Setting Up the User Store to Use SecretStore, Users Report 500 Errors

If your eDirectory user store is running on SLES 11 64-bit operating system on x86-64 hardware, you can install the NMAS SAML method for SecretStore from the Administration Console, but the eDirectory server is missing the required support libraries.

When users try to enter values for SecretStore entries in a form, they receive the following message:

Status: 500 Internal Server Error, Description: Datastore Error

To correct the problem, you need to install the missing libraries on your eDirectory server. For instructions, see TID 7006437.