6.18 Incorrect Health Is Reported On The Access Gateway Though Stop Service On Audit Server Failure Option Is Disabled

In the Administration Console, if the Stop Service on Audit Server Failure option is enabled, then if the Audit server is not functioning or reachable, the Access Gateway services are stopped and displays the Health status reports services as down.

If the Stop Service on Audit Server Failure option is disabled, then the Access Gateway service comes up but the related Health status still reports the services as being down.

To workaround this issue restart Tomcat and the Access Gateway health reports Green.