Use the Service Configuration Manager to create a service configuration definition that generates a new hierarchical view for any service, and applies additional information available from other sources. Service configurations can also be used combine various views.
For example, a service configuration might:
Combine two hierarchies from different sources that contain information about the same objects
Apply trouble tickets to services
Apply business metrics to services
Show a hierarchy of correlated objects without state propagation that other service configuration hierarchies can leverage
Find objects or services that are not managed
Identify affected applications when a network object is down
Generally, the service configuration generates and populates a configuration hierarchy under by:
Copying objects, data, and the hierarical structure from an adapter.
Using Data Integrator definitions to leverage and apply information from management or configuration databases.
The following sections provides step-by-step instructions for creating and maintaining service configuration definitions: