10.4 Enabling Chat

The Chat feature allows users to communicate with each other through the Operations Center console. In order to enable chat, the user or group must be given View, Manage, and Access permissions to the Sessions object.

NOTE:The Chat feature available via the Operations Center console allows communication between console users only. Chat is not available to dashboard users via console chat.

To enable chat:

  1. From the Explorer pane, expand Administration > Security > Access Control.

  2. Under Access Control, expand Administration > Server > Sessions.

  3. Right-click Sessions, then select Properties to open the Status property page.

  4. In the left pane, click Administration > Access Control to open its property page.

  5. Click the Entry for User/Group drop-down list, then select the desired user or group.

  6. Select the View, Manage, and Access check boxes.

  7. Click Set.

    The permissions are added to the Access Control Entries list.

  8. Click Apply to save the changes.