Prerequisite: Before upgrading Access Manager Appliance from 3.2 SP2 and 4.0 to 4.0 SP2, perform the following:
Before upgrading to 4.0 SP2, you must first upgrade the base operating system of the 4.0 Access Gateway appliance to the latest operating system that is included in the 4.0 SP2 Access Gateway appliance ISO. For more information about how to upgrade, see Section 5.3, Upgrading the Operating System for Access Manager Appliance.
Follow the procedure given below to upgrade the Access Manager Appliance.
NOTE:If you do not upgrade the base operating system before upgrading to 4.0 SP2, upgrade will display an error message and terminates.
Perform the following steps to upgrade Access Manager Appliance.
Log in as root.
Change to the directory where you extracted the file, then run the following command:
./sb_upgrade.sh
A confirmation message is displayed.
Would you like to continue this upgrade?
Type Y to continue.
The system displays a message regarding restoring customized files:
If old jsp pages need to be restored, ensure that you sanitize them to prevent possible Cross-site Scripting attacks. You can sanitize jsp pages after restoring them. Do you want to restore custom login pages?
Type Y to confirm.
For more information about how to sanitize jsp pages, see Preventing Cross-site Scripting Attacks
in the NetIQ Access Manager Appliance 4.0 Identity Server Guide.
Enter the Access Manager Administration Console user ID.
Enter the Access Manager Administration Console password.
Re-enter the password for verification.
The system displays the following message when the upgrade is complete:
Upgrade completed successfully.