8.8 Unable to Log In to the Administration Console

If you experience problems logging in to the Administration Console, you might need to restart Tomcat.

  1. Restart Tomcat by running this command:

    /etc/init.d/novell-ac restart OR rcnovell-ac restart

  2. If this does not solve the problem, check the log file:

    /opt/novell/nam/adminconsole/logs/catalina.out

  3. Check for the following error:

    Error Starting up core services.
Application manager is Shutting down the Device Manager suite.
Shutting down Device Manager suite.

  4. If you see this error, check the status of eDirectory:

    1. Enter the following command:

      /etc/init.d/ndsd status

      If the status command returns nothing, start eDirectory manually.

    2. Enter the following command:

      /etc/init.d/ndsd start

    3. Restart Tomcat.