Access Manager Appliance 4.0 Hotfix 2 supercedes Access Manager Appliance 4.0 Hotfix 1 and includes an important security fix to resolve the Heartbleed vulnerability being tracked by OpenSSL bug CVE-2014-0160. For more information about this vulnerability, see US-Cert Technical Alert.
If you are on Access Manager 4.0, you are not affected by the Heartbleed vulnerability. But if you are on Access Manager 4.0 Hotfix 1 and have installed the additional package to enable Transport Layer Security (TLS) version 1.1 and 1.2, there is a security vulnerability in the version of OpenSSL library that is used by the additional package.
This hotfix includes an important fix to resolve the Heartbleed bug in OpenSSL and also includes all the software fixes in Access Manager Hotfix 1.
For the list of software fixes, enhancements and known Issues in the Access Manager 4.0 and Access Manager 4.0 Hotfix 1 releases, see Access Manager 4.0 Readme and the Access Manager 4.0 Hotfix 1 Readme.
The Identity Server and Administration Console do not use OpenSSL and are therefore not affected by the Heartbleed vulnerability.
The Access Gateway uses OpenSSL to provide support for secure communication. The Access Gateway in Access Manager 4.0 uses OpenSSL 0.9.8 and is therefore not affected by the Heartbleed vulnerability. If you are on Access Manager 4.0 Hotfix 1 and have installed the additional package to enable Transport Layer Security (TLS) version 1.1 and 1.2, there is a security vulnerability in the version of OpenSSL library that is used by the additional package
To determine if the Access Gateway is susceptible to the Heartbleed vulnerability, execute the following steps on all Access Gateway 4.0 HF1 servers:
Open a terminal window and run the following command to determine the version of OpenSSL:
rpm -qa|grep nacm
If the package list displayed includes the novell-nacm-apache-openssl101f-2.2.24-400110 package, then the system is affected by the Heartbleed vulnerability. Therefore it is mandatory to upgrade to Access Manager 4.0 Hotfix 2. For more information about upgrading, see Upgrading to Hotfix 2.
If the output of the command does not display the novell-nacm-apache-openssl101f-2.2.24-400110 package, then the system is not affected by the Heartbleed vulnerability. It is still recommended that you upgrade to Hotfix 2 as it includes software fixes introduced in Hotfix 1.
NOTE:Ensure that you are currently on Access Manager 4.0 or Access Manager 4.0 Hotfix 1 before upgrading to Access Manager Hotfix 2.
To upgrade Access Manager Appliance 4.0 Hotfix 2, download the AM_400_HF2.zip file that contains the Access Manager Appliance Patch Tool and the patch file using the following steps:
Go to NetIQ downloads page.
Under Patches, click Search Patches.
Specify AM_400_HF2.zip in the search box and download the Hotfix file.
Upgrade using the procedure described in Applying Access Manager Appliance 4.0 Hotfix Patch.
On the Access Gateway server, if the output of the rpm -qa|grep nacm command includes the novell-nacm-apache-openssl101f-2.2.24-400110 package, then it is important to reinstall the Access Gateway packages to enable TLS 1.1 and TLS 1.2. For more information about this, see Section 2 in Enabling TLS 1.1 and TLS 1.2 for Access Manager 4.0 Hotfix 2.
You can upgrade to Access Manager 4.0 Hotfix 2 if you are on Access Manager 4.0 or Access Manager 4.0 Hotfix 1.
Before upgrading, it is important to verify the version number of the existing Access Manager components. This ensures that you have the correct version of files on your system.
In the Administration Console, click Access Manager > Auditing > Troubleshooting > Version.
Examine the value of the Version field to see if it displays version 4.0.0-110.
In the Administration Console, click Access Manager > Auditing > Troubleshooting > Version.
Examine the value of the Version field to see if it displays version 4.0.0-110 + HF1-139.
After upgrading to Access Manager 4.0 Hotfix 2, verify the version number of the components using the following procedure:
In the Administration Console, click Access Manager > Auditing > Troubleshooting > Version
If you upgraded from Access Manager 4.0, verify that the Version field to see if it displays version 4.0.0-110 + HF2-141.
If you upgraded from Access Manager 4.0 Hotfix 1 to Hotfix 2, verify that the Version field displays version 4.0.0-110 + HF1-139, HF2-141.
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