7.11 Troubleshooting

Explanation: While importing the configuration data, the Import Configuration wizard displays the Configuration Import Failed message.

Action: See the details of the failure the Administration Console tomcat logs at the following location:

 /opt/novell/nam/adminconsole/logs/catalina.out

Collect the error details and contact the Technical Support team.

To restore your system, go to Access Manager > Code Promotion. You will find the backup file that was created as part of import. Download the file and then click Import Configuration on the same page. Re-import this backup configuration to restore to the previous configuration.