4.1 Upgrading Access Manager Appliance from Version 3.2

You must be on Access Manager 3.2 to upgrade to a higher version. For the supported upgrade paths see the following table.

Table 4-1 Supported Upgrade Paths

Source

Destination

3.2

3.2 SP2

3.2 IR1

3.2 SP2

3.2 SP1

3.2 SP2

3.2 SP1x

3.2 SP2

3.2 SP2

3.2 SP3

3.2 SP2x

3.2 SP3

  1. Log in as root.

  2. Download the upgrade file from Patches and Security and extract the tar.gz file by using the following command: tar -xzvf <filename>

  3. Change to the directory where you extracted the file, then run the following command:

    ./sb_upgrade.sh

  4. (Optional) Before upgrading the Access Manager Appliance it is important to upgrade the version of the underlying operating system. The upgrade script displays the following prompt:

    It is recommended that you upgrade the Appliance OS before continuing. Do you want to continue?

    Type Y to continue upgrading the Access Manager Appliance without upgrading the base operating system. If you select N the upgrade will terminate.

    IMPORTANT:Even though upgrading the base operating system of Access Manager Appliance is optional, it is recommended to upgrade the base operating system to SLES 11 SP3. Follow the instructions in Section 5.2, Upgrading the Operating System for Access Manager Appliance to upgrade the operating system.

  5. The system displays a message regarding restoring customized files:

    If old jsp pages need to be restored, ensure that you sanitize them to prevent possible Cross-site Scripting attacks. You can sanitize jsp pages after restoring them. Do you want to restore custom login pages?

    Type Y to confirm.

    For more information about how to sanitize jsp pages, see Preventing Cross-site Scripting Attacks in the NetIQ Access Manager Appliance 3.2 SP3 Identity Server Guide.

  6. A confirmation message is displayed. 

    Would you like to continue this upgrade?

    Type Y to continue.

  7. Enter the Access Manager Administration Console user ID.

  8. Enter the Access Manager Administration Console password.

  9. Re-enter the password for verification.

    The system displays the following message when the upgrade is complete.

    Upgrade completed successfully.