When you upgrade the Access Manager components, start the process by first backing up your configuration and then moving the Administration Console. You can then upgrade the various devices that you have imported into the Administration Console.
For instructions, see Backing Up the Access Manager Configuration
in the NetIQ Access Manager 3.2 SP2 Administration Console Guide. This is useful in case upgrade fails and you need to recover your 3.1 SP4 configuration. For more information, see Restoring the Administration Console Configuration
.
We recommend that you upgrade all members of a cluster before moving to another type of device. You must upgrade the Access Manager components in the order of Administration Console, Identity Server, Access Gateway, and then SSL VPN.