After migrating and performing the workaround mentioned in Device Is Not Reachable After Migrating From the 3.1 SP4 Access Gateway Appliance to Access Gateway Appliance, you may receive the following error message:
Start unsuccessful. Reason: Unable to read Truststore: /opt/novell/devman/jcc/certs/esp/6E781CF4892AB22D/truststore.keystore.
To workaround this issue, re-push the certificates from the > > and update the device. The service provider starts successfully.