6.3 Installing the Access Gateway Service on Windows

  1. Log in to the Novell Customer Center and follow the link that allows you to download the software.

  2. Copy the file to your machine.

    For the filename, see the NetIQ Access Manager 3.2 Readme.

  3. Disable any virus scanning programs.

  4. To use a remote desktop for installation, use one of the following:

    • Current version of VNC viewer

    • Microsoft Remote Desktop with the /console switch for Windows XP SP2

    • Microsoft Remote Desktop with the /admin switch for Windows XP SP3

  5. Start the installation program by double clicking the executable file.

    A warning is displayed stating If NAT is present between console, the NAT configuration needs to be done in Administration Console.

    If NAT is configured then make sure that you configure the same in the Administration Console. Else, click Continue to proceed

  6. On the Welcome page, click Next.

  7. Review the readme, and click Next.

  8. Review and accept the License Agreement, then click Next.

  9. Specify the following information:

    Administration Console Remote IP Address: Specify the IP address of the primary Administration Console.

    Administration Console Login ID: Specify the name of the administration user for the Administration Console.

    Password and Re-enter Password: Specify the password and re-enter the password for the administration user account.

    Access Gateway Local IP Address: (Conditional) If your machine has more than one IP address, specify the IP address that you want the Access Gateway Service to use for communication with the Administration Console.

  10. (Optional) Provide Access Gateway Local NAT IP address, if the device is behind NAT.

  11. Click Next.

  12. Configure disk cache. This holds the caching objects of the Access Gateway.

    NOTE:From 3.2 onwards, Access Gateway Appliance uses the filesystem provided by Apache mod_cache module for storing the caching objects. If you want to change the size of this cache after installation see TID on Changing the Cache Size of an Access Gateway Appliance after Installation..

  13. Click Next, then review the installation summary.

  14. To start the installation, click Install.

  15. Review the log information at the following location:

    C:\Program Files\Novell\log

  16. Click Next, then click Done.

  17. To verify that the Access Gateway Service imported into the Administration Console, wait few minutes, log into the Administration Console, then click Devices > Access Gateways.

    At this point, the Access Gateway Service is in an unconfigured state.

  18. Continue with one of the following: