WARNING:Before upgrading, make a backup of your configuration. For instructions, see Backing Up the Access Manager Configuration
in the NetIQ Access Manager 3.2 SP3 Administration Console Guide.
If the upgrade fails, you need a way to recover your configuration. Because a backup can only be restored to the version it was created on, you’ll need to restore your Access Manager components to that version. You can then restore the configuration with the backup file and work with NetIQ Support to solve the upgrade problem before attempting to upgrade again.
When you upgrade Access Manager components, you need to start the process by first upgrading the Administration Console. You can then upgrade the various devices that you have imported into the Administration Console. We highly recommend that you upgrade all members of a cluster before moving to another type of device to upgrade.