10.2 Upgrading the Operating System for Access Gateway Appliance

The Access Gateway Appliance bundles the latest SUSE kernel. During fresh installation of Access Gateway appliance, the latest kernel will be installed automatically. During upgrade, you must upgrade the base Operating System before upgrading the Access Gateway appliance.

NOTE:Access Gateway appliance channel updates are only available over the base Operating System version of SLES 11 SP3.

Perform the following steps to upgrade the base Operating System.

  1. Get the Access Gateway 3.2 SP3 appliance ISO and mount it in the Access Gateway server where you want to upgrade. For example if you want to mount on /root/iso, use the following command.

    mount -o loop /dev/dvd /root/iso/

    NOTE:Create /root/iso using mkdir -p /root/iso command before executing the above command.

  2. Use the following command to add the mounted ISO as the upgrade repository.

    zypper ar /root/iso/ 323appiso

  3. Refresh the repository using the following command.

    zypper ref

  4. Use the following command to upgrade the base Operating System from the repository you added.

    zypper dup --from 323appiso

  5. You will be prompted a dependency resolution for usbutils. Select 1 from the solutions.

  6. Accept the license. The Operating System will start upgrading.

  7. After upgrade, view the notification.

  8. Restart the Access Gateway appliance server.