In the Administration Console, you can create a .ldif file that you can export for diagnostic purposes:
Log in as root.
On Linux: Change to the /opt/novell/devman/bin directory and run the following command:
./amdiagcfg.sh
On Windows: Go to the C:\Program Files (x86)\Novell\bin directory and run the following command:
./amdiagcfg.bat
Specify the Access Manager administrator’s password.
Confirm the password.
Specify the path where you want to store the diagnostic file.
Specify a name for the diagnostic file. The system adds .xml automatically as file extension.
Press Enter.
The Diagnostic Configuration Export utility is almost identical to the backup utility because it also creates a LDIF file with an addition of an XML Dump file. Passwords from the final LDIF file are removed by a program called Strippasswd.
Strippasswd removes occurrences of passwords in the LDIF file and replaces them with empty strings. If you look at the LDIF file, you will see that password strings are blank. You might see occurrences within the file or text that looks similar to password=“String”. These are not instances of passwords, but rather definitions that describe passwords as string types.
The XML file or LDIF file (if required) can then be sent to NetIQ Support for help in diagnosing configuration problems.