11.5 Error Occurs when Uninstalling the Driver

If you have installed the Sentinel driver on a server that does not have a Java* Virtual Machine* (JVM*) installed on it, you receive the following error when trying to uninstall the driver.

No Java virtual machine could be found from your PATH
environment variable. You must install a VM prior to
running this program.

The problem only occurs if you install the Sentinel driver on a server that does not have Identity Manager or the Remote Loader installed on it.

The work around is to install the driver on a server with Identity Manager or the Remote Loader, or install the JVM and add the installation location to the PATH variable.

Linux/UNIX: To add the JVM to the PATH variable:

  1. From a command line, enter export PATH=<JAVA-HOME-PATH>/bin/:$PATH.

  2. Run the uninstall script for the Sentinel driver, where the JAVA-HOME-PATH is the Java or JRE installation location.

Windows: To add the JVM to the PATH variables, use the following command:

"Uninstall_NIdM_Integration_Module_for_Sentinel.exe" LAX_VM "<JAVA-HOME-PATH>\bin\java.exe"