8.10 Missing Roles or Tasks in the Configure View

If the following Roles or Tasks are not present on the Configure view, you need to verify that you are an authorized user. For more information, see Authorized Users and Groups.

8.10.1 Possible Missing Roles or Tasks

  • Configure iManager task

  • Object Creation List role

  • Plug-in Installation role

  • E-mail Notification role

  • View role

8.10.2 Possible Reasons Why You Are Not an Authorized User

  • You renamed your tree.

    Edit the configiman.properties file and change the tree name for each user.

  • Information entered during the iManager installation for the authorized user was incorrect.

    Edit the configiman.properties file and add the correct user name including the tree name.

  • The configiman.properties file is corrupted for some unknown reason.

    Delete the configiman.properties file and either re-create the file with the correct information or log in to iManager and go to Configure view > iManager Server > Configure iManger. On the Security page, add the Authorized Users for the system by browsing the tree, or if you are sure of the full path to the user, you can manually enter it.

  • The permissions on the configiman.properties file have been changed to prevent iManager from reading the file.

    Change the permissions on the file to match the files in the same directory.

  • Your administrator has not added you as an authorized user.

    Request to be added to the Authorized Users list. For more information, see Authorized Users and Groups.