8.16 iManager Workstation Does Not Display Information

iManager workstation might not display error messages, and load pages such as Tree View, Object Browse, Create Objects, and page after clicking the Refresh button. This happens when the XULRunner browser cache contains old data of the previous build of iManager 2.7 workstation.

Work around: You must manually clear the data from browser cache.

For Windows:

  1. Exit iManager.

  2. Browse for C:\Users\<username>\AppData\<Profile>\Mozilla\eclipse\Cache (the path varies depending on the configuration and OS).

  3. Delete all the data from the Cache directory.

  4. Restart iManager.

For Linux:

  1. Exit iManager.

  2. Browse for one of the following:

    • /root/.mozilla/eclipse/Cache (for root user)

    • /$HOME/.mozilla/eclipse/Cache (for non-root user)

  3. Delete all the data from the Cache directory.

  4. Restart iManager.