8.23 iManager Plug-In for eDirectory Fails If The LDAP Server Uses a Certificate Issued By Third Party CA

The iManager Java keystore only has the tree CA certificates by default and does not have any third party CA certificates. Hence various plug-ins such as Groups, NMAS, Password Policy are unable to connect to eDirectory over LDAPS and displays error messages when eDirectory uses a certificate issued by a third party CA.

To troubleshoot this issue, perform the following steps:

  • Linux:

    1. Import the external CA certificate into the JRE keystore file in the following location: /opt/novell/jdk1.8.0_66/jre/lib/security/cacerts

      For more information about importing the external CA certificates, see Secure LDAP Certificates.

    2. Restart the Tomcat service.

  • Windows:

    1. Import the external CA certificate into the JRE keystore file in the following location: C:\Program Files\Novell\jre\lib\security\cacerts

      For more information about importing the external CA certificates, see Secure LDAP Certificates.

    2. Restart the Tomcat service.