6.5 Diagnosing Password Synchronization Issues

You can use the PassSync Troubleshooting tool to diagnose issues that you encounter during password synchronization. This tool is a standalone executable that collects the following information to help you analyze synchronization issues:

  • All Domain Controller information of the environment

  • Password filter installation status and version

  • RPC connection status

  • Registry information created at SOFTWARE\NOVELL\PWFILTER\DATA