The Make a Process Request menu allows you to initiate a process request (also known as a provisioning request). The Make a Process Request menu does not allow you to make attestation, resource, or role requests. The interface for submitting these requests depends on the type of request you want to make, as described below:
To make an attestation request, you need to use the Attestation Requests actions on the Compliance tab.
To make a resource request, you need to use the Resource Assignments section of the Work Dashboard tab, or the Resource Catalog on the Roles and Resources tab.
To make a role request, you need to use the Role Assignments section of the Work Dashboard tab, or the Role Catalog on the Roles and Resources tab.
The list of process requests shown on the Make a Process Request menu depends on which user is currently logged in to the User Application:
If you are a Provisioning Administrator (Domain Administrator for the Provisioning Domain), you are able to select any process request.
If you are a Provisioning Manager (Domain Manager for the Provisioning Domain), you see only those requests for which you have been given appropriate permissions.
If you are a Team Manager, you see only those requests for which you have been given appropriate permissions.
Before selecting a process request, you need to select a category. The list of categories includes all categories.
NOTE:By default, the list includes the Attestations and Roles categories. These categories do not give you the ability to initiate standard, out-of-the-box attestation or role assignment requests. Instead, these categories are included to allow your administrator to define custom process requests that perform special attestation or role-based functions.
When you initiate the request, the User Application displays the initial request form. This form lets you specify all of the information needed for the request.
When a process request is submitted, the request starts a workflow. The workflow coordinates the approvals needed to fulfill the request. Some process requests require approval from a single individual; others require approval from several individuals. In some instances, a request can be fulfilled without any approvals.