4.3 Claiming Tasks

After a request is initiated, you can approve the request with or without claiming it.

To claim your tasks in the Provisioning Dashboard:

  1. Log in to Identity Manager Home.

  2. Select the request from the My Tasks list.

  3. Click the Claim button.

Once a task is claimed, an icon is displayed to indicate that task is claimed.If the Approver is a group, once a task is claimed, it cannot be viewed by other users. To enable other users to view the claimed task, click Release.

Task approval form or details page will have a Claim button if claim action is configured in Process Request Definition. You can approve or deny a claimed task. Task approval form will either have Claim or Release button depending on if task has been claimed or not.

You can Claim, Release, Approve or Deny multiple tasks in a single operation.

To view the comments of a task, click the task name.