If you configure the application server you use to run Identity Manager Home, the Identity Manager Provisioning Dashboard, and the Identity Manager User Application to use Transport Layer Security/Secure Sockets Layer (TLS/SSL), you must ensure the trusted root certificate of the web container running One SSO Provider (OSP) is installed in the truststore for the application server running Home, the Dashboard, and the User Application.
Typically, you should put the trusted root certificate from the keystore you used to configure the OSP container TLS/SSL into the cacerts keystore for the JRE used by the application server.
If you do not correctly configure the truststore when using TLS/SSL, if a user tries to log in to Identity Manager Home or the Provisioning Dashboard, the browser displays a flashing web page that never fully loads.