9.4 Troubleshooting Uninstallation

Review the following information to help you troubleshoot uninstallation issues. If the problem persists, contact your NetIQ representative.

Issue: Uninstallation process reports as incomplete, but the log file shows no failures.

Suggested Action: The process failed to delete the netiq directory that contains the installation files by default. You can delete the directory manually if you have removed all NetIQ software from your computer.