Ensure the remote loader can make a connection to the Blackboard Application. Run the test script mentioned in Section 2.4.6, Testing Connectivity to Blackboard. If the test program fails ensure the following paths are set correctly in the test script and retry the tests:

  # path to jre installed with the remote loader
      RDXML_JRE=/opt/novell/eDirectory/lib/sparcv9/nds-modules/jre

  # path to remote loader classes directory
      DIRXML_LIB=/opt/novell/eDirectory/lib/dirxml/classes

Ensure you have a valid license installed for the Blackboard application. Turn the trace level up to 10 in the driver remote loader configuration file and specify an output file for debug information:

-trace 10
-tracefile /tmp/bbtrace.log

If you recently upgraded Blackboard, remember to copy all of the updated jar files to the correct location. See Section 2.4.3, Copying Blackboard Files to Remote Loader classpath.

If the connectivity to the database server for Blackboard is lost, the driver must be restarted to re-establish communication with the Blackboard application.