11.5 Accessing the Windows Input Method Editor on Non-English Computers

Windows Input Method Editor (IME) does not load if you access the SSPR Forgotten Password page through Client Login Extension on a non-English computer. Without IME, you cannot enter text in other languages except English. However, IME loads without errors when you access the SSPR Forgotten Password page directly using the Web browser.

To workaround this issue, use the keyboard shortcuts ALT+SHIFT key to change the language when the IME fails to load, and then press ALT+TILDE (~) to select any language.