The default templates are in English, but you can edit the text to use other languages.

The names and the definitions of the replacement tags must remain in English, so that the arg-string token definitions in the policies match the names of the replacement tags.

For Forgotten Password e-mail notifications only, to specify what encoding you want on your mail item, you need to add a setting in the portalservlet.properties file. For example:

ForgottenPassword.MailEncoding=EUC-JP

If this setting doesn't exist, no encoding is used on the mail transformation.

For Password Synchronization e-mail messages, an XML attribute named charset can be specified on the following elements: <mail>, <message>, and <‘>.

For information on using these elements, see the Identity Manager 3.6 Manual Task Service Driver Implementation Guide, which gives more detail on the e-mail templates.