Issue: The Manager and Direct Reports fields on the Create User page does not show all users in the user catalog. This issue is specific to the first user in the user catalog. For example, when you search for users in the Manager field, Dashboard only displays four results, even if the catalog contains five users. Because the first user is missing, you cannot designate them as a manager or direct report when creating a new user. (Bug 684008)
Workaround: You can use the edit user page to locate and add the missing user. When editing a user’s profile, try searching for the user in the desired field by their first or last name. The Dashboard displays all users in the Manager and Direct Reports fields.