3.3 Dashboard Does Not Indicate Whether the Reviewer Submitted the Approval Form Successfully or Not

Issue: When the reviewer opens an approval form through an e-mail link and acts on the request, the approval form does not close automatically after the form is submitted. This issue only occurs when the Dashboard session is not active on a different browser window.

Workaround: To redirect the reviewer to the Dashboard page upon submitting the approval form, perform the following steps:

  1. Navigate to the config.ini file on the server where Identity Applications is installed.

    Linux: /opt/netiq/idm/apps/sites

    Windows: C:\netiq\idm\apps\sites\

  2. Edit the config.ini file to add the Identity Manager Dashboard page URL.


  3. Restart the NGINX service.

    systemctl restart netiq-nginx.service