(Conditional) Delete or take a back-up of the existing logs from the <install_directory>\IDM\apps\tomcat\logs directory.
On your Identity Applications server, press Windows + R on your keyboard, type services.msc and select OK to open the Windows Services interface. From the Windows services, stop the IDM Apps Tomcat Service and the NDS Service.
Download and mount the Identity_Manager_4.8.7_Windows.iso file from the download site.
Navigate to the <ISO mounted location>\IdentityApplications directory.
Perform one of the following actions:
GUI: install.exe
Silent: In the command prompt, go to the <ISO mounted location>\IdentityApplications location and run install.exe -i silent
The Identity Applications update program will update User Application, OSP, SSPR, Tomcat, and JRE.
For GUI, on the Introduction page, click Next.
Review the Deployed Applications page, then click Next.
This page lists the currently installed components with their versions.
On the Available Patches page, click Next.
This page lists the available updates for the installed components.
Review the required disk space and available disk space for installation in the Pre-Install Summary page, then click Install.
The installation process might take some time to complete.
Before applying the service pack, the installation process automatically stops the Tomcat service.
The process also creates a back-up of the current configuration for the installed components.
In case, the installation reports any warnings or errors, see the logs from the Service Pack Installation/Logs directory.
For example, C:\NetIQ\IDM\apps\Identity_Apps_4.8.7.0_Install\Logs. You must fix the issues and manually restart the Tomcat service.
(Optional) The installation program creates a new master key during Identity Applications configuration. This master key is stored under the property com.novell.idm.masterkey in the ism-configuration.properties file located at C:\NetIQ\IDM\apps\tomcat\conf folder. The User Application clustering requires every instance of the User Application to use the same master key. Before starting Tomcat, make sure to copy the master key value from the master node and replace the corresponding master key value in all nodes in cluster.
Start the Tomcat and NDS services.
(Optional) To verify that the service pack has been successfully applied, launch the upgraded components and check the component versions.
Clear your browser cache before accessing Identity Applications.
NOTE:To modify any settings in the configuration update utility, launch configupdate.bat from the <install_directory>\IDM\apps\configupdate directory.