14.3 Unable to Fetch Tasks After Deploying Identity Applications Container

Issue: After deploying the Identity Applications container, when you log in to the Identity Manager Dashboard and navigate to the Tasks page, the Dashboard does not fetch the list of tasks as expected. The following error is reported in the catalina.out file.

SEVERE [main] org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource Unable to process web resource [/WEB-INF/classes/com/microfocus/idm/nrf/resources/NRFRsrc_fr.class] for annotations
     java.io.EOFException
     at java.io.DataInputStream.readFully(DataInputStream.java:197)
     at java.io.DataInputStream.readUTF(DataInputStream.java:609)
     at java.io.DataInputStream.readUTF(DataInputStream.java:564)
     at org.apache.tomcat.util.bcel.classfile.ConstantUtf8.getInstance(ConstantUtf8.java:36)
     at org.apache.tomcat.util.bcel.classfile.Constant.readConstant(Constant.java:79)
     at org.apache.tomcat.util.bcel.classfile.ConstantPool.<init>(ConstantPool.java:53)
     at org.apache.tomcat.util.bcel.classfile.ClassParser.readConstantPool(ClassParser.java:174)
     at org.apache.tomcat.util.bcel.classfile.ClassParser.parse(ClassParser.java:83)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsStream(ContextConfig.java:2351)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource(ContextConfig.java:2250)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource(ContextConfig.java:2244)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource(ContextConfig.java:2244)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource(ContextConfig.java:2244)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource(ContextConfig.java:2244)
     at org.apache.catalina.startup.ContextConfig.processAnnotationsWebResource(ContextConfig.java:2244)
     at org.apache.catalina.startup.ContextConfig.processClasses(ContextConfig.java:1397)
     at org.apache.catalina.startup.ContextConfig.webConfig(ContextConfig.java:1302)
     at org.apache.catalina.startup.ContextConfig.configureStart(ContextConfig.java:985)

Workaround: To workaround this issue, perform the following steps:

  1. Navigate to the /opt/netiq/idm/apps/tomcat/webapps/ directory.

  2. Delete the workflow folder.

  3. (Optional) Restart Tomcat.