1.3 Considerations for Updating SSPR on Linux and Windows

The following considerations apply to Self Service Password Reset (SSPR) before you update Identity Manager to 4.8.4 version on Linux and Windows platforms:

  • If auditing is enabled on SSPR server with Syslog output format type as CEF, then you must uninstall the NetIQ Self Service Password Reset Collector from Sentinel Syslog server, else the Syslog server will not be able to parse the SSPR audit events.

  • SSPR supports both CEF and JSON output format type for auditing events. SSPR 4.5.0.4 will continue to support NetIQ Self Service Password Reset Collector for JSON output format type. If there are more than one SSPR servers connected to a single Sentinel Syslog server, then you must select only one format type for auditing events across all servers.

After you update Identity Manager to 4.8.4 version, SSPR is upgraded to 4.5.0.4 version which requires Universal CEF Collector for collecting auditing events in CEF format type.

NOTE:If you are enabling the SSPR auditing in CEF output format type for the first time, ensure that the NetIQ Self Service Password Reset Collector is not configured on the Sentinel Syslog server.