Identity Manager includes NetIQ Self Service Password Reset (SSPR) to help users who have access to the identity applications to reset their passwords without administrative intervention. The installation process enables SSPR by default when you install or upgrade to the latest version of Identity Manager. In a new installation, SSPR uses a proprietary protocol for managing authentication methods. However, after an upgrade, you can instruct SSPR to use the NetIQ Modular Authentication Services (NMAS) that Identity Manager traditionally has used for its legacy password management program.
Depending on whether you want to use complex password management, you can configure one of the following providers:
NetIQ Self Service Password Reset is the default option when you install or upgrade Identity Manager. For more information, see Understanding the Default Self-Service Process.
You can use an third-party program for managing forgotten passwords. You need to modify some configuration settings for Identity Manager. For more information, see Using an External System for Forgotten Password Managementin the NetIQ Identity Manager Setup Guide for Windows.