7.1 Viewing your Tasks

To manage your tasks, select Tasks. To view tasks assigned to others, click Others.

If you are serving as a proxy or delegate for others tasks, you can complete tasks that are assigned to someone else. For more information about proxy assignments and delegation assignments, see Act as or Assign a Proxy.

IDM Approvals: Applies if you have enabled the Show IG Approvals in tasks page option in the Configuration > Identity Governance page.

This tab lists all the Identity Manager tasks. By default, it lists all the Self tasks. To view others tasks with an appropriate role, click Others.

  • You can search your tasks using Reassigned Tasks, Returned Tasks, or Delegated Tasks filters. Using Delegated Tasks filter for the Self option displays only the tasks that are delegated to you.

  • If you are an administrator, you can also filter tasks using Assigned to me, Recipient as me filter.

  • If you are searching others tasks you can use Returned Tasks, Reassigned Tasks, or Delegated Tasks filter. Using Delegated tasks filter for Others shows all the tasks that are delegated to other users in the system.

  • You can also refine your task search based on tasks occurred in the system:

    1. Select .

    2. (Conditional) To see the tasks created for a certain period, specify the period in Weeks, Days, or Hours.

    3. (Conditional) Specify the task status that you wish to filter.

    4. Click Filter.

  • If you are a helpdesk user, you can use Helpdesk Tasks filter to see the refined list. To manage helpdesk task, see the Dashboard help.

At times, you might have to approve requested items if the Access Request policy specifies you as an approver for requests. These approval requested items are listed in the Approvals tab.

IG Approvals: Applies if you have enabled the Show IG Approvals in tasks page option in the Configuration > Identity Governance page.

This tab lists all the pending approval tasks for Identity Governance. You can reassign the tasks to others using the Reassign option.