11.3 Use Case Example

Sarah Smith is manager of Customer Relations at ABC Financial. Her direct employees are Maria Belafonte and several other individuals. To better manage access requests, ABC Financial created several teams, including Customer Relations. On the Customer Relations team, Sarah is the requester and her direct employees are recipients. As the requester, Sarah can view and request permissions, such as laptops and mobile phones, on behalf of her employees. She cannot revoke the permissions.

Sarah also has the ability to create proxy assignments for the members of her team. By doing so, she can assign an employee to act on behalf of other, such as when one is on vacation.

In this scenario, the Customer Relations team has the following settings:

Setting

Value

Requesters

Sarah Smith

Recipients

Maria Belafonte (and other employees who report to Sarah)

Add Resources

Selected Resources:

  • Mobile phone

  • Laptop

Add User Application Driver Permissions

Checked

Permissions

  • View Resource

  • Assign Resource

NOTE:Users do not need to be a member of a team to request roles, resources, or PRDs. Teams simply make it easier to manage permissions in bulk for users and groups and to assign proxy actions.