You can specify which requests with a delegate assignment you are unavailable to work on during a particular time period. During the time period when you are unavailable for a particular request, the user delegated to act on that request can work on it.
If you prefer not to specify your availability for each request definition individually, you can use the Not Available for All Requests from Change Status action.
Before creating availability, you need to have at least one delegate assignment to work on. You need to have your team manager (or the Provisioning Administrator) create delegate assignments for you. The Provisioning Administrator and Team Manager have the ability to define availability delegate assignments for any user in the organization.
You must have one of the following roles to create or modify availability:
Provisioning Administrator (self or others)
Provisioning Manager (self or others)
Team Manager (self or others)
End-user (self)
To create or modify availability, see Specifying Your Availability.