9.1 Error on Identity Manager Dashboard Login Page

During the audit configuration, if the novlua permissions are not set for the Intermediate event store directory, then you will see the following error on login page of Identity Manager Dashboard.

{"Fault":{"Code":["Value":"Sender","Subcode":{"Value":"XDAS_OUT_FAILURE"}},"Reason":{"Text":"System not in a fully started state. (perhaps starting, shutting down, refreshing configuration, or restarting)"}}}

Perform the following actions to resolve this error:

  1. Change the permission of the intermediate event store directory by running the commands:

    chown novlua:novlua <directory_path>

    chmod 755 <directory_path>

    where <directory_path> is path to the intermediate event store directory.

  2. Restart the Tomcat service.

  3. Disable the CEF audit configuration using configuration update utility and restart the tomcat service. Now carefully repeat the configuration steps to enable CEF auditing.