13.3 Troubleshooting Identity Provisioning

Ensure that user and group names conform to the character set and length restrictions imposed by the platform operating system.

Identity Provisioning information for platforms that use password replication is not normally available unless password information is available. For example, if you have just installed and configured the Fan-Out Driver for the first time, and you run the Platform Receiver in Full Sync Mode on a system whose Platform object specifies Permit Password Replication, no accounts are created there. You must install the password intercepts, and users must authenticate through the driver or change their passwords so that password replication information is available. Then that account information becomes available to the platform.